Having problems with your Sony Cyber-shot DSC-W70 Digital Camera ?

I turned the camera on, took a picture, turned it off, and now the lens won't retract and it keeps saying "turn the power off and on again" when I turn on the power.


Answers :

Your problem may be due to weak/worn out batteries2_bing.gif or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with\015\012a dry cloth (heavy corrosion may require cleaning with a wire brush,\015\012steel wool, or sandpaper). Remove any residue that may have fallen\015\012into the battery compartment during cleaning, then wipe both ends of\015\012the batteries and place them back in the camera. This cleaning clears\015\012the problem about 90% of the time. If it doesn't work for you, your batteries may need to be replaced, or the camera may have\015\012a problem that requires professional repair.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W70 Digital Camera

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Suggested Questions/Answers :

I turned the camera on, took a picture, turned it off, and now the lens won't retract and it keeps saying "turn the power off and on again" when I turn on the power.


Your problem may be due to weak/worn out batteries or corrosion on the battery conta ... Sony Cyber-shot DSC-W70 Digital Camera

After uploading pictures from my camera to my pc yesterday, the zoom lens will no longer retract into the camera. I do get a message on the screen of the camera that says turn the power off and on again. I have tried everything, and still no luck. I have plugged it back into the pc, I have charged it, and have turned the power on and off at all options, and it still will not retract.


I believe its a sony cam. this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$ ... Sony Digital Cameras

Lens Sticking My daughter has this camera and the lens is stuck out and will not retract. When she turns the power on ACCESS comes on the screen and says to turn the camera off and then back on, but the lens never retracts. How can I fix this? Thank you for ANY help that you can provide me.


The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]\015\012\015\012He did something with the len ... Sony Cyber-shot DSC-W55 Digital Camera

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

I have small SONY DIGITAL CAMERA DSCW90S,when you turn it on the lens barral slide open, then closes then slides open then closes, the lens shutter keep nicely opening and closing but the barral is not stable keeps oppening and clossing for couple of times and then it says TURN THE POWER OFF AND ON AGAIN, but when i do so, it doesnt help. please help me, thank you :) Alena Lorinczova, DUBAI, UAE


... Sony Digital Cameras

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the memory card and charging the battery. I have taken compressed air and blew the camera out. I can view the pictures on the momory card. It will not take pictures.


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works ... Sony Cyber-shot DSC-W55 Digital Camera

When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it opened. Though the lens remained extended, the camera powered off. When I turned it back on the lens retracted and the camera powered off.


Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right. ... Kodak EASYSHARE M763 Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Fujifilm finepix AX550 camera lens wont retract and camera keeps saying turn on and off again


... Fuji Digital Cameras

After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

I have a GE 1455 camera that's less 10 months old and hardly used. The screen keeps saying there's a lens obstruction and to turn off and restart the camera. That doesn't fix the problem. The lens also will not retract. I saw on the help site that others have had this problem; unfortunately, it's classified as an "unsolved problem." I hope you can help.


... GE A1455 Digital Camera

Unit Model: Canon Powershot A2200 Problem: Battery drains without retracting the lens. at power on: LCD says error lens, will shut down automatically, resart camera. how to restart this camera? ive already removed the battery & turned on off several times...


I suggest check in this link, some tips about fixing-lens-error-on-digital-camera.Hope helps. ... Canon A2200 Digital Camera

Lens error my camera keeps saying lens error and then shuts off My Kodak M753 digital camera is telling me "lens error: 1,1,5,1,0,0", how can I fix this? - I have no proof of when I bought it, so a refund is out of the question. my camera was covered by luggage and now when i turn it on, it says lens error I dropped my digital camera just recently back in October and all of a sudden when I turn the camera off the lens is still out when it's suppose to be in... I really don't know how that hap


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Fuji FinePix A345 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

The lens will not retract on my PowerShot SX210is. Everything is completely frozen. When the power is turned on, the lens will not move and the screen says "lens error, restart your camera". But nothing will make the lens go back inside.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon PowerShot SX20 IS Digital Camera

When i turn my camera on the lens keeps going in and out and then stops when it like half way out and a message on the screen says to turn power off an on again. But that doesn't do anything, it will turn off and then do the same thing when turned on. What's wrong?


Hi!The focus is stuck - could be sand or something. I work in a Sony service center and repair these every day. It will be quite expensive at Sony service center so I would recommend you contact a local repair shop.Tom ... Sony Cyber-shot DSC-W70 Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

Error lens my camera keeps saying lens error whn i turn it on but then shuts off. the lens won't retract


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Sanyo Vpc-s1070w Digital Camera

Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.


I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

Get a lens error message when the camera turns on, it then shuts down, and i have to push the start button to get the lens to retract, then is says retry power on


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Casio Exilim EX-S500 Digital Camera

I dropped a sony camera and the lens are not retracting and a message that appears when i switch on the camera says turn the power on and off again


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W200 Digital Camera

On my sony cybershot dsc-w100 the lens is stuck on the out position and it keeps saying turn power off and on again. it moves the lens and acts as if it is trying to retract it but it wont go in. I can view pics have taken but cannot take pics.


Most of the lens issues due to mechanical problem. some of the causes are \015\012dropping the camera.\015\012\015\012 Hard shake like keeping the Camera in the hand and jump through steps, Moisture condensation, Insufficient battery.. etc \01 ... Sony Cyber-shot DSC-W100 Digital Camera

I dropped my camera and the lens will no longer retract. I have turned it on and off several times and it either says LENS ERROR or RETRY POWER ON. I've taken the battery out and reset it.


Buy a new camer ... Digital Cameras
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