Having problems with your Sony Cyber-shot DSC-W70 Digital Camera ?

Lens is stuck in the open position. The screen tells me to turn it off then on again. When I do that it repeats and beeps.

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W70 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens is stuck in the open position. The screen tells me to turn it off then on again. When I do that it repeats and beeps.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W70 Digital Camera

Olympus VG120 will turn on, but the n beeps and turns off. The lens is also stuck in the open position fully extended. Any idea on a fix.

... Olympus Vg-120 14mp Digital Camera Silver Vg120 228190

Jammed camera The lens on my Digimax S800 Samsung camera is stuck in the open position and when I put new batteries in it and tried to turn it on it beeped three times then shut off with the lens still in the open position. What's up with that? Will I need to send it in to the manufacturer? [email protected]

A temporary fix to power up is to press the menu and power button at\015\012the same time. When the lens is extended and it beeps, on my camera ,\015\012the lens is *stuck* Give it a gentle tug , then try the power button\015\012again ... Samsung Digimax S800 Digital Camera

I have a samsung NV-10 digital camera. Recently the lens that pops out when you turn the camera on, is not stuck in the open, expanded position. Now when I turn the camera on, it beeps 4 times then turns off, with the lens expanded. Any idea how this can be fixed?

... Samsung Digital Cameras

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?

Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

Hi Expert My Casio Exilim 10.1 mega pixels camera will not turn on. It appears stuck in an open position and makes two beeps followed by another two beeps--the lens does not move at all and I am using a fresh battery. --Also I am interested in getting information on how to upgrade my dvd recorder to digital from anolog to record tv todays shows.

On the camera I feel the motor is stuck may I recommend you take that to a camera shop as these things will not survive end user repair you basically need a dark clean room to even go inside. \015\012\015\012Now for the dvd recorder you w ... Digital Cameras

I have a Digimax D53 digital camera that has the lens stuck in the out or open position and I cannot get it to functiion. It turns on for about one to two seconds and then it just beeps and shuts off.

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Samsung Digimax D53 Digital Camera

Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford

If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera

I have a fujifilm finepix ax560. when i turn it on, i get a message to turn off the camera and turn it back on again. also the lens is stuck in the open position.

... Fuji Digital Cameras

Stuck Lens I fell on my camera just recently and the lens is stuck open half way. When you power it on it moves a bit to the side and up, then to the other side and up and then beeps couple of times. You can view all the pictures and see the opening screen when you turn it on on picture-taking mode but it won't open up completely. Is it possible to fix? If so how?

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot SD400 / IXUS 50 Digital Camera

When power is turned on the lens opens and then shuts repeatedly until telling me to turn off the power and start again but doing this just causes it to do the same thing. How can I get it to open an operate properly. The battery is fine as I can view existing photos etc. on the screen.

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W110 Digital Camera

My camera lense is stuck in the out position. When I turn on the camera it tries to change the lens position and then beeps and turns off. Any sugestions on how to fix it?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung SL202 Digital Camera

Fujifilm 10.2 mega pixels digital camera w/SR Auto Scene Recongnition 2.7 LCD. The batteries were dying, we put others in and it won't turn on. We plugged it into the DC outlet (still won't turn on). Connected it to the computer, it won't turn on. (you have to turn it on in order for the computer to recognize it, I think) Anyway why won't it turn on? The lens is stuck in the open position and we just wanted to get enought power to it to close the lens. Can you help?

Maybe the problem is the kind of batterys, change another brand an try remember you need a nikkel batterys ... Digital Cameras

Camera dropped. lens is stuck in open position, won't turn on

HelloThank you for using FixYa for your problemZoom lens is jammed, It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts. Pl ... Digital Cameras

My camera lens is stuck. I turned it on, it ran out of battery, it turned off, the lens stayed open, put new batteries in (positively the right way), turned on, blank screen, lens won't shut.

Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Samsung Digimax S500 Digital Camera

Lens error When I turned my camera on, it beeps and says "lens error, restart camera" but when I turn off and turn on, the same thing happens. The lens is stuck open.

Try these procedures. Many of the steps are applicable whether the lens is extended or retracted. ... Canon PowerShot A450 Digital Camera

My sony camera keeps making a strange noise at the lens everytime I go to turn it on and it stalls at the cyber shot opening. Then, once it decides to turn itself on after the lens goes back and forth, it comes up in a blurry backround telling me I have to turn it off and then on again but it keeps doing this in repeat

This is a mechanical problem with your lens and needs to be taken to a repair shop. ... Digital Cameras

My camera turns on by itself even with the slide in front in the closed position. The screen then shows the warning that the lens cover is closed. When I open and reclose the lens cover in 10 or so seconds the camera turns itself back on and repeats with the lens cover closed warning. The only way for me to turn the camera off at this point is to remove the battery. Help!

Most likely some dirt, dust, or other particle is jamming the lens opening gears. You can try to spray some compressed air into the lens assembly, hopefully dislodging whatever is obstructing the lens cover. If this doesn't work, the camera wil ... Sony Cyber-shot DSC-T77 Digital Camera

I have a small Panasonic Lumix DMC-TZ5 camera. After fully charging the battery I am all of then sudden getting this error message :"please turn camera off and then on again." When the camer is OFF the lens is extended and open. When I move the camera to ON the lens moves in to the closed position closes, then reopens, extends, tries to focus, is unable to and the error message appears "Please turn camera off and then on again" This cycle just repeats. The lens is able to extend it is not st

Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Panasonic Lumix DMC-FZ7 Digital Camera

My samsung nv24hd has had its lens stuck open, so I got it to closed carefully. Now whenever I try to turn on my camera, the lens will not open. The screen says samsung, and it freezes. I am able to see the pictures and videos on my camera, but I can't take pictures. It either beeps 3 times, or it freezes with the samsung logo on the screen. Is there anything I can do?

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Digital Cameras

Kodak m1033 lenses stuck 'open'. Camera won't power on, just beeps and turns off when powered on. Camera froze when zoomed out max, removed batteries and now camera is stuck.

Hi, ... Kodak EasyShare M1033 Digital Camera

I have a sony cybershot DSC-P200 an while using it at the weekend it just froze on me the shutter closed half way and wont go any further it was fully charged and charged again when i got home and still it wont budge!! when i turn the power on it is telling me to turn the power off and on again and beeping, after doing this repeately it still hasn't moved....i hope u can hep me

Hey pauline04,\015\012 There are a couple of reasons you would be told to turn the camera off and then back on. I would first make sure the battery is fully charged, and if it is not I would charge it. The most common ... Digital Cameras

Samsung bl103 will turn on and beep 3 times then pauses and beeps 3 times again and the lens is stuck in the out position

Mine does the same thing. I open the battery door and close it back up. Then I push the power button and the lens will retract. When I turn it on afterwards it works fine. Mine does this quite often. ... Digital Cameras

Lens stuck open and out. Camera makes a beeping sound and turns off when I turn on the power

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Samsung SL502 Digital Camera

The lens is stuck open and nothing will work. Every time I try to turn it on or push a button it beeps and turns off.

The Samsung D53 models have a reputation in some places for needing a lot of battery power.\012Use 2700 or 2800 miAH batteries and make sure that they are fully charged. Really fully charged!Now try to switch on. ... Samsung Digimax D53 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2611 seconds