Having problems with your Sony Cyber-shot DSC-W80 Digital Camera ?

Lenz had been stuck in closed position. Turned

\015 Lenz had been stuck in closed position. Turned camera on and assisted extension of lens with finger nails. Now lens extends when turned on, retracts 2/3 of the way, and extends, retracts, extends and retracts and camera closes. "Turn the Power Off and On Again"\015

Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W80 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lenz had been stuck in closed position. Turned


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W80 Digital Camera

The part that controls the aperture is stuck. Basically, when I look in the lens, the black part is still closed, and at first it stayed open too long. Now it is just stuck closed. I'm now in the UK, and it of course broke 1 day after the warranty ran out, so it's a no go to get fixed under warranty apparently. Now, I took it into a repair shop, and they said they see this happen a lot with digital cameras, and the more pictures you take the quicker the part will wear out. They're going to give


... Canon PowerShot G10 Digital Camera

Hubby put our daughter's Nikon Cool Pix in his pocket, bent over and now the lens cover is stuck partly open, and won't close all the way. The camera says "lens error". I have tried to close and open the cover, it just springs back to the partly opened position. I haven't seen this particular problem covered yet. What now?


This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!Stuck lenses are probably the most common \015\012reason that compact digital ... Nikon COOLPIX L3 Digital Camera

My lens shutter is stuck half closed and will not open and close any further. Is there something I can do to fix this problem?


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Panasonic DMC-TZ5 Digital Camera

The lens is open and is stuck (stuck on highest level zoom) and so the camera wont turn on. The lens wont close so the camera cant turn on


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus Stylus 7010 Digital Camera

I have a canon powershot s5o, and the other day i turned it on,was going to take a photo and appeared E18. it turned off but the lense of the camera did not go inside the hole and cannot close it.. i try to turn it on and appears the first image,and immediately whites stripes on the blackground. and try again and the same. the lense is stuck there i cannot close the thing that covers the lense


... Canon PowerShot S50 Digital Camera

My lens of my samsung pl50 is stuck i think , i have close my camera and now is dont open it , the light flash green and i heard i noise and is close


It sounds like your battery is good, but make sure it's charged all the way, and then try it. It sounds like the lens can either be stuck, the gears that drive it out can be bad, or some sand or dirt is making it stick. First thing to try is some ... Digital Cameras

My camera (s1075) is not taking any pictures or lettin me view my pictures due to the lens being frozen. it is stuck between open and close state and so will not open when i switch the camera on nor will it close. when switched on the camera shows the samsung screen but nothing else after that (both when i switch camera on and when i try to view my pictures)..is there anyway i can reset the camera or fix the problem manually (considering i cannot see any other screen besides the start up samsung


Sorry, it doesn't sound like a quick fix is going to work here. The lens sounds like it took a pretty good hit and may be misaligned now, which is keeping it from fully retracting. Your best bet is a service center at this point. ... Samsung S1070 Digital Camera

Sd880 lens getting stuck moving in and out. it feels like something inside that it is getting hung up on ie: sand dirt etc. i've tried using a very soft paint brush and it started opening up a little further, but is still getting stuck, sometimes closed.


Common problem. You need a can of compressed air or access to a compressor. Aim it around the lens. The do something that you wouild never think to do. Slap one side of the camera into your palm. Turn Camera off and on and keep up the air and slap-s ... Canon PowerShot SD880 IS Digital Camera

Lens issue: Has anyone figured out to reset the lens that is stuck open or stuck closed? Has anyone figured out to take apart the lens and remove it from the camera?


... HP Photosmart M407 Digital Camera

Lens Error My Coolpix Digital Camera suddenly got stuck with a "lens error" - it seems as though the zoom is stuck. When I turn it on, the zoom goes in & out, then the lens closes down & I get the error message on my digital screen.


Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. ... Nikon Digital Cameras

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Canon PowerShot SD1000 Digital Camera

Nikon Coolpix L12 It has a constnat lens error screen Accidentally sat on my camera when it was on, with the lens fully dialated. Now it will open, but will not close all the way and Lens Error appears occassionally... 3 x out of 5. It seems to get stuck when opening and closing, rather off-center


Yes all cameras come with a maufacturers 1 year guarantee - against workmanship or manufacturing defects. \015\012 Basically if it works when you get it, they can walk away saying it must be your fault it's broken because it used to work. ... Digital Cameras

Camera dropped and lens is stuck one day i tried to make a video on my camera but then it fell and now the lense is stuck and when i turn it on it wont come out and when i turn it off it wont close


This may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps. ... Samsung S630 Digital Camera

Lenz i also have a Kodak easyshare m753 and the lenz is stuck out and it won't go in. So i tried restarting it and stuff but all it says is lens error 122,1,0,0 and it won't let me do anything but look at the pictures not take them! someone please help me!


Omg ^^^^ daT ADVICE REALLY WORKSS :D THANK YUUU ... Kodak Easyshare M753 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Digital Cameras

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


I am afraid you have the notorious lens stuck problem. If you google "canon lens stuck" or "canon lens not retracing" the results will be in millions. Canon's quote for repairing this issue is well over the cost of the camera itself. However all is n ... Canon PowerShot SD1000 Digital Camera

The lens has stuck in the closed position This happened 12 months ago as as repaired under warranty. the camera has not been used for a few months but has no stuck. thsi is a silver samsung l820 digital


Since you were not as clear as you could have been, my expertise is limited. When I had a camera like this, mine did the same thing. I sent it in to the manufacturer and they told me it was unfixable and my best bet was to purchase a new one. I purch ... Samsung Digimax L830 Digital Camera

I have a ge A TWELVE HUNDRED THIRTY camera. The lens got stuck open and I gently closed it because it was not turning on despite the fact that I put new batterys in it. Once closed it still doesn't open. Is there a way to reset the camera to make it turn on or is there a way of turning it on?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... General Electric A1230 Digital Camera

Canon sd850 is lenz cover partialy closed. Turn on says " lenz error. restart camera. Then shuts itself off.


Slightly tap on the sides of the camera it also happens if the gears are misalligned or slightly moved from its place.\015\012or\015\012\015\012There could be a number of reasons for the lens error. ie. . sand in camera, impact dam ... Digital Cameras

My camera is not opening its shots down without closing the lens and its display low battery. but when i changed battery it is still not opening and it only display sanyo then will close again but still the lens stuck. what will i do?


If the\015\012 lenses are blocked would need to take isopropyl alcohol and try to \015\012clean the lens.hen let him about an hour and start it ... Digital Cameras

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.


You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

Lens I dropped my ixus 40 camera, and now the lens won't close. I turn it on and an error 18 comes up. The lens attempts to close back up when I switch it on but seems to be stuck... Should I send it away to be repaired? If so, can you recommend a repair shop?


Hi Meaghan,\015\012\015\012If it was me (and this did happen to my camera as well) I would take it to a camera shop. For about $50.00 they can put the lens back on track, and clean it as well. This is a great camera, and I would not risk taking it ap ... Canon PowerShot SD300 / IXUS 40 Digital Camera

I have dmc-tz5. It workes perfectly except a few months ago I tuned it off and the lens shutter failed to close. It has been stuck open ever since. Is there anything I can try to close the shutter? Thanks.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode fo ... Panasonic Lumix DMC-FZ7 Digital Camera

My FE-360 keeps shutting down with the lens stuck out. When you try and turn it on you can hear the lens trying to retract but it stays stuck out and the camera makes a bleeping sound. I have noticed that if i open and close the battery cover whilst it is making this bleeping noise, the screen comes to life. All of the menus can be accessed and options changed but the picture seen on screen is very poor quality and the camera will not take a picture. As soon as you press the capture image butt


Your camera has a lens error, this\015\012 is such a common fault that I hop ... Olympus FE-360 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0471 seconds