Having problems with your Sony Cyber-shot DSC-W80 Digital Camera ?

Unable to download pictures from camera to laptop

\015 I have a Sony DSC-T100, untill now I was able to copy pictures from my camera (pro-duo memory stick) when I connect my camera to the laptop using USB cable. However, recently after my vacation when I connect my camera to the laptop through USB cable, a drive window opens (ealier it used to pop up dialog with options to open folder, copy files etc) but the drive is empty and doesn't list any pictures to copy. I can view the picture on my camera and also when I insert the memory card to my digital photoframe, I can view the pictures. But I am unable to copy the picture to the laptop as they are not listed on the laptop. \015\012The problem happened after my husband took the memory card to the photo shop to take out some hard copies of picture. When we connected the camera to the laptop for the first time after the trip to this photoshop we got a pop up of some kind of virus (dont remember the details) and laptop automatically handled the virus. However, no pictures are listed henceforth to copy. We tried to go to the photoshop to try to copy the pictures from there but again see no list. Please help to resolve the issue. Those photos are invaluable from our trip to Kashmir and Ladakh.\015

Answers :

Please try to uncheck "Hide protected operating system files" in the "View" tab of "Folder Options"...
Your camera, memory card and laptop got infected with virus and should be scaned with updated anti-virus program.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W80 Digital Camera

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