Having problems with your Sony Cybershot DSC-T77 Digital Camera ?

My computer is reading photos that have already been deleted and does not pick up the ones currently in its memory, so i am unable to download them.


Answers :

Question; Have you tried plugging the camera in to the computer with the usb cord?...If not, leave your memory card in the camera and connect the camera via usb cord into the computer, after a few seconds orso a window will come up asking you"what do you want to do with this device" orso, just close (x) that and click on "start" on the desktop. When that opens, click on " my computer". A window named"my computer" will open up showing several devices (depending how many device you have on your computer). For instance, the hardrive is usually marked (c) disk..Look for a "device" with a name that sounds like your camera and open (double click) that. If you don't recognize any devices, then open them all, one by one, (except the hardrive (c) ) and see if there are any folders in there that seems to represent your picture file orso (mine says 100dcism or something like that, I dont know why lol), double click such file and it will open up. If you then see files named gpeg etc then those are your pictures. If you are still not sure then double click one and it will open up, if it is a picture then your picture will come up in full view, voila,you found your pics (they are in the file you openend before yopu actually saw the picture come up)...If you still dont see your picture, just close all windows and repeat process on different "discs" ( (c), (f), (g) and any others, except (c) thats the harddrive usually....Once you've located your pictures copy or cut (hover the mouse pointer over the picture you want and right-click then select cut (this removes the file, picture in thid case, from wherever you cut it, or you can copy it(same right-click procedure) and select"copy" this will leave the pic where it was while making a copy you can "paste" anywhere you want them from the place you found them and paste them in to the folder you want ( I sometimes create a new folder on the desktop and put all my files I take from the camera in there, then later I can sort them to seperate the video's from the picture files....For your problem in particular, I would follow these procedures till I found the new (undeleted ) files you are trying to load into your computer, whern you find those then cut or copy those to wherever you like (ie "my pictures" folder. Once you have them safe there, I would go back to "my computer" and find the disc ( (e), (f), (g) where you found your missing files (pics) and then delete everything on that disc, this will delete and clean your disc, and most likey remove the straggling deleted pics of times past lol...If you know how to defrag then go to the defrag menu, but this time, while camera plugged in via usb, chose the 2 disc visible (unless you have 2 harddrives your camera will be the second one(it will have the same disc letter ( (f) or (e ) for instance as the disc you found your pics on (the disc here is actually the memory card in your camera)
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\015\012I hope this is not to cluttered, and I hope it helps you and maybe some others...good luck!
Repair Help & Product Troubleshooting for Sony Cybershot DSC-T77 Digital Camera

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