Having problems with your Sony Cybershot DSCW370 Digital Camera ?

The lens will not retract or close, when hooked up to usb connect camera just turns off, when turning camera on error message to camera on and off again is shown. I have gone in and reset/initialized it, but no luck. Any ideas??


Answers :

Hi,
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Error: TURN\012THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens\012Mechanism is stuck or when affected by any malfunction. If turning the power on\012and off again does not resolve the error message, try doing a power reset\012and Initialize option.
\012\012

Performing a manual power reset
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Turn off the camera.
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Remove the battery pack.
\012\012

Press and hold the power button for 30 seconds.
\012\012

Allow the camera to remain without power for 60 seconds.
\012\012

Reinsert the battery pack.
\012\012

Turn on the camera.
\012\012

To reset the Camera back to factory default, select the\012INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will\012set the user defined settings back to factory default. The images and videos\012will not get deleted.
\012\012


\012\012

If the issue persists, service may be required.
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Thanks\012for contacting FixYa.

Repair Help & Product Troubleshooting for Sony Cybershot DSCW370 Digital Camera

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