Having problems with your Sony Cybershot DSCW370 Digital Camera ?

DS-W370 lens the lens of the camera are out and i get a message to turn off the camera and try again but never worked



Answers :

Hi,
\012
\012The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
\012Try power resetting the Camera.
\012Turn off the Camera.
\012Remove the battery pack.
\012Press and hold the power button for 15 seconds.
\012Then, allow the Camera to remain without power for 60 seconds.
\012Re-insert the battery pack and check if the Lens retracts.
\012You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Main Settings Menu of the Camera to OK. (Menu-->Settings-->Main Settings-->Initialize-->OK.)
\012
\012This should resolve the issue. If the issue persists, service may be required.
\012
\012Thanks for using FixYa.
Repair Help & Product Troubleshooting for Sony Cybershot DSCW370 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My camera is in great condition and I'd hate to spend the money to get it fixed. It seems like everything else is working except for the lens...which is a big one! It never reads "ERROR" its just that the lens will not focus. It makes a noise when it is turned on like it is trying to focus. Even when I slightly hold the shutter button it makes a strange noise trying to focus but cannot. Any ideas of what I could do? I have air dusted it, gently pulled and twisted lens, restarted and recharge ba


First of all...stop telling yourself the camera is in great condition...obviously it's not. Now, try these:\012Fixing a Lens E ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera

DS-W370 lens the lens of the camera are out and i get a message to turn off the camera and try again but never worked


Hi,\012\012The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the is ... Sony Cybershot DSCW370 Digital Camera

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma


YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

I have a Nikon S6 digital camera, everything about the camera seems to work fine, except for this "lens error" message I keep getting. Sometimes I'll turn it on, and I can use it just fine. But then there are other times where I have to turn it off and on in order to get it to work. And then there are those times where turning it off and on don't help. I usually give up and try again later. Sometimes it'll still give that error message, and other times, it will just work like normal. What can


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX S6 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

Lens problems I recently purchased a Kodak Z7590. I have only used it a couple times. My daughter set it on the couch (still on). When I sat down beside of it the camera slid down behind the cushion. I didn't notice it till I stood up. Now the lens will not retract. The lens appears to be extended all the way and has a slight tilt to it. When it is turned on it sounds like it is trying to work, same when it's turned off. I tried to twist the lens as it was powering on and off to get it t


This is a simple fix. Take the lens and with slight pressure, pens the lens until it's straight. It will make a clicking sounds and lens is lined up and will retract. ... Kodak EasyShare Z7590 Digital Camera

Frozen Camera I have a Panasonic Lumix TZ3 digital camera. The last time it worked, the screen went checkered, so i turned it off. But upon turning it off, the lens of the camera stayed out like it was taking a picture. Now it won't turn on. I've tried recharging the battery, changing memory cards, no memory card, switching settings and turning the on/off switch. Is there anything to be done or I do I just need to get a new camera?


Try letting it drop about 4 tto 6 inches on a hard service covered by a paper towel. Don't let it land on lens of course. You can remove the mem card. It has 13Meg of internal. ... Panasonic Lumix DMC-TZ3 Digital Camera

Lens jammed??? Okay, Sadly, I did drop my vivicam4345 digital camera, while trying to take pictures... T_T I guess in a momentary lapse of judgement I failed to put the strap around my wrist.. but whatever, it still happened.... sooo.... my problem is this: Everything on the camera works, except the lens, I never get a "lens error" message either, however, now that it's been dropped the lens does not go completely inside/flush to the camera....and the inner ring of the lens does not really exten


Take it to a camera shop like jessops to see what they say. ... Vivitar ViviCam 4345 Digital Camera

When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!


The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.


You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

I have 2 pentax optio m20 cameras purchased at the same time. Both have developed the same problem: hit the on button and it tries to come on, but makes a funny sound, lens moves in and out trying to focus (screen is lit showing focus changing and green mode icon), then the camera shuts off and never gets into picture taking mode. I fixed one of the cameras once by pushing buttons after connecting and disconnecting from the computer (and the camera worked okay for several months), but repeate


Your previous diagnostic definitely\015\012 indicates a mechanical problem, once the possibility that a false \015\012sensor signal to the main board as the cause by resetting all functions.\015\012 It is very likely that ther ... Pentax Optio M20 Digital Camera

I've had my camera for about 3 years now and have never had any problems until a couple of weeks ago. When I turned the camera on, it forced me to reset date/time and would occasionally show aperture 00 and not take a picture. Turning the camera off and then on again, or removing and replacing the battery temporarily took care of the problem. Now I am getting the ERR 01 and can not take pics at all, regardless of which lens I use or whether I am using the IS option. I've tried cleaning the c


Try getting new trusted brand batteries like duracell, And also if it forces you to change the D/T just change it. Also try getting a new memory card. (trusted brand). If none of this works then there might be a prob. Maybe someone dropped it. Try as ... Canon Digital Rebel XT / EOS 350D Body only Digital Camera

Polaroid i733 7.0 digital camera won't work. I usually use digital rechargeable batteries, but have also tried duracell ultra and energizer lithium batteries. The camera will sometimes turn on and the lens will come out, but that's it. Nothing will display on the screen, it just stays black. I can't even get the lens to go back in. The camera is only about 3 months old. Help! Sharon


My daughter just had this problem with her camera. The camera was off with the lens barrel extended. When I looked at it closely, I noticed that the inner part of the lens barrel was at a slight angle to the camera. I pushed firmly on the low side ... Polaroid i733LP Digital Camera

Hello there, i have had my tz15 for 18 months and have never had a problem it until now. I taking video at the time and then I went to zoom in and the lens started to do so maybe 1x, hesitated then retracted back into the camera as if it had been turned off and a message displayed on the white screen "Please turn camera of then on again". This doesn't work, i can still take photos but when i try to zoom the same thing happens every time. I was taking some shots and video of some electric arc we


I had the same problem. Tried on and off and press every button and it still tells me to "Please turn camera of then on again". I took my SD card out, turn it on in display mode, select menu, go to internal memory, erase all files in the intern ... Panasonic Lumix DMC-TZ15 Digital Camera

Hi, I have a Sony Cybershot 3MP camera. it has been working fine for just over a year. However, when i try to turn it on it says he battery is low and then switches off. Or it will work for about to minutes before blinking out without even closing the aperture and zoom lens. I have tried charging the existing batteries and i've bought new ones and madesure they a fully charged. I get the same problem... Can anyone help me, or can you tell me what's wrong with it???


Check the contacts and clean them if necessary. If that does not help, try a different BRAND of batteries and see if the issue persists. If it does, it could be a problem with the power board, which calls for servicing.. ... Digital Cameras

Works fine except that the telephoto lens will not operate. Battery seems to be fine. After trying to turn the telephoto devise on a couple of times I get a message that says turn the camera off and on again. That does no good at all. The camera is a DSC-W130 Sony Cybershot


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W50 Digital Camera

Hi. I have a Canon G9 camera. I bought in October 8, 2007 but did not register the camera's warranty until a few days ago. Here's the problem. I dropped the camera a weeks ago... Everything was working fine, no problems. After I bought an extra battery I tried turning the camera on but would not power up. In fact will only power on if I insert and remove the battery several times. Once I get it going, however, it powers off with the lens extended. Please tell me what my options are, s


Hi Cacy,\015\012I don't want to offend you, please don't take it that way, but since your problems began with the addition of the new battery... I have to ask the question. Are you absolutely sure you bought the right battery for your camera? ... Digital Cameras

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?


Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

Camera Hi, I have a Kodak EasyShare LS443 and the Camera Shutter keeps getting stuck. As far as i know there are no other problems because it worked fine and then the shutter became a problem. It sounds as though the lens is trying to come out and then the camera turns itself off. Have you a solution for this problem.


Hi\015\012try turning the camera on while its trying to move the shutter\015\012HELP it! just push the shutter to its place...\015\012idont push it to hard or you will make it worse\015\012if that wont work \015\012while starting it up give it a litt ... Kodak EasyShare LS443 Digital Camera

Camera lens The lens itself is making a strange noise and it is having trouble adjusting itself when the camera turns on. When I attempt to turn the camera on all you are able to see is a black screen and there is also a buzzing noise which I assume is the lense trying to adjust itself. The lens is trying to push itself outwards but it is getting stuck. I'm not exactly sure what is wrong with it but I assume that once Iam able to fix the lens I will be able to use the camera normally again.


Broken gears is common on the sony cameras. They have very brittle gears and have more torque then the gears can handle. They just break teeth off. There was probobly some small debris (sand,dust) stuck in one of the teeth and it got to that point an ... Sony Cyber-Shot DSC-P72 Digital Camera

Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford


If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera

My new Canon G11, purchased in August,2010: 1) The camera cord (to load photos from camera to computer) is no longer interfacing, but the card works (I don't think it is the software as it malunctions on both office PC and home Macpro). Also noticed that sometimes when trying the cord, when I turn camere on, the lens comes out, which never happend when transferring photos via cord 2) I noticed shortly thereafter that the camer no longer "beeps" when the green in-focus boxes appear on hte view


It sounds to me like one or more of the wires in the cord has broken, or there is a problem with the USB port on the computer. Try swapping to the other ports to see if the problem goes away before going forward.If the problem is present ... Canon PowerShot G11 Digital Camera

My Kodak easyshare m380 isn't working properly...I turn it on, and it will turn on, but the moment the lens pops out, it pops right back in and the camera shuts off....I've tried replacing the battery but it doesn't help....and I don't have a warranty on it anymore...is there anything I can do to fix it? Or could I get someone else to fix it for a reasonable price...? Please help!!


Your camera has a lens error. This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer ... Kodak EasyShare M380 Digital Camera

Screen blackness I have the same problem. The lens is NOT stuck - it does deploy and the lens cover opens. I have replaced the batteries, tried a differant memory stick, and I turn it on and off to reboot. None of these solutions work. The camera is only a year or so old - it doesn't get a lot of use so it is not mishandled. Does anybody have any suggestions?


... Canon PowerShot A570 IS Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4248 seconds