Having problems with your Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot ?

Get the message "Switch power on and try again", lens does not come out on switching power on.

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Get the message "Switch power on and try again", lens does not come out on switching power on.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

Hello, the lens is not coming out of the camera when switched on. Battery is brand new. View of pictures is possible. Message says "turn power off and on again". Multiple tries failed. I hear a breef buzz, the lens is trying to get out but seems like jammed.

You need to get it serviced, it's a mechanical problem with the lens. ... Sony Cyber-shot DSC-H9 Digital Camera

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a message to power on and off again. I've tried switching on and off a few times, removing battery pack and memory card, but nothing seems to be solving the problem.

I have a cybershot DSC W55. When the power button is switched on the \015\012lens extends and the "access" message shown on screen. Also amber light \015\012is flashing above screen. After a few seconds I get a message to power \015\012on and off aga ... Sony Cyber-shot DSC-W55 Digital Camera

Power problem I was charging camera using 4.5 DC volt socket on Camera, next I switch on camera so Lens head came out, accidentally power pin came off from camera and lens will not go back. Now nothing happening to camera when power cord connected or with battery, camera will not switch on at all including power lite does not come on with power cord connected. Look like it may have blown fuse in camera or something else serious. Any solution which I can try? I'm a very handy man with good too

I sounds like coincidently something in the camera failed. I doubt very much that simply pulling the power from the camera would cause damage. \015\012\015\012In anycase, if you were to open the camera, you would see that all the circuit ... Olympus FE-220 Digital Camera

SONY DSC-S600 Sorry, no actual error -- what happens is this:- Power on camera, message comes up "Turn the power off and on again". Tried this-no good. New batteries-still no good. Sometimes it will start with an "Access" screen and then go into the "Turn the power off" message. Hope this explains the prob better Regards Sandra

If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below: \015\012\015\012Please press MENU to display the menu items.\015\012Please go to the SETUP menu and select the SETUP ... Sony Cyber-shot DSC-S600 Digital Camera

When I try to print my pictures with my Kodak easyshare printer dock, it sends the paper through and doesn't come back. My wife has the same camera and we tried hers, it printed once and then wouldn't print again. My camera was giving me the message stating corrupt file, I spoke with several representatives at Kodak and was finally told that I should purchase a new memory card. I purchased one and tried to print again and the message on the camera stated pull the power cord out wait five second

Here is a quote from Kodac.com regarding corrupt files:\015\012\015\012\015\012\015\012\015\012\015\012\015\012Stored pictures are corrupted. \015\012\015\012\015\012\015\012Retake pictures. Do not ... Kodak EasyShare M853 Digital Camera

Error message I have a panasonic DMC-LC33 digital. A system error message would show the minute I turned it on. The lens would come out. Then within 4 seconds the lens would go back in. I tried the on/off several time but the results were the same. I put the camera away for later. When I tried it the other day, it would not even turn on. The batteries are fully charged. Help!!!!!! I need my camera for my work. hi expert i m suffring in this error on my panasonic DMC-LC33 when i switched on

Try \015\012\015\012Klomtrix trick this worked with my camera\015\012thanks klomtrix ... Panasonic Lumix DMC-LC33 Digital Camera

When I switch ON my camera, zoom comes out then comes in for three times then the massage ''TURN THE POWER OFF AND ON AGAIN' appears on display. I tried to switch it OFF and ON but still it's not working. How could I fix my camera please?

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Sony Cyber-shot DSC-W170 Digital Camera

Have a 20 month Optio E 40, today tried to switch on, lens woundnt come out, used the manual and switched on while holding arrow button, Playback piture showed in display, pressed half shutter to switch back and error message Lens error 113,0,0,0 appeared, Pentax want £80.00 minimum to look at it, can you help pleaseregards Terry

Try to take out the battery and put it back in. ... Digital Cameras

I have a canon s21s power shot, my problem is that i just replaced the 4 rechargeable battries with new ones,now my camera will not stay on, i turn the power on and it clicks the light comes on but as soon as i remove my hand it powers down and if i try to switch to the other side it does the same thing

It sounds like the batteries are not charged. New rechargeable batteries usually are not. Try alkaline batteries just to test the camera. ... Canon PowerShot S2 IS Digital Camera

I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.

First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras

The problem with my W290 is that the lens is not coming out when I switch the power on. It seems that the lens is trying to come out but is not able to. Is there somethign I can do ?

Clearly, that is a mechanical fault with the lens. Call Sony about it, and tell them you want to send your camera in for repair. They should give you a form to fill out. You'll probably have it back within a couple of weeks, and given that your camer ... Sony Cyber-shot W290 Digital Camera

When I turn the camera on, the lens goes in and out several times. Then the message comes "turn the power off and on again". I tried taking the battery out, pressing the power button for 15 sec etc., but this doesn't help. Is there anything else to do ?

Hi there this is Lens guide pin problem. 99% chacHi there please follow the steps and let me know the result.\012\0121. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.\012\0122. ... Sony Cyber-shot DSC-W170 Digital Camera

I have a Sony S980 digital camera. The camera powers up but a message (Switch camera off and on again) comes on the screen. I think the lens is sticking instead of coming out but unfortunately I do not know what to do next. Do you think it can be fixed? Thank you very much in advance.

HI there,The unit could have a mechanical problem and causing the lens not retract. I suggest that you try to tap the camera at bottom lower back while pressing the power button.If the above solution does not fix or solve the ... Sony Cyber-shot DSC-T9 Digital Camera

When I try to switch my camera on the lens partially comes out and then retracts again and switches off. The message on the screen reads 'lens error'.

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio Exilim EX-Z1200 Digital Camera

Sony cyber-shot dsc-w300 when turn on the power, zoom works several time and "turn the power off and on again" message comes with black monitor. But, it does not work still after trying several times.

I have got the same issue any replies please let me know as the camera is only about 18mnths old and hardly used.\015\012sorry cant help at the mo rang sony they said they can send it to sony for £115 but a new camera is not much more and ... Sony Cyber-shot DSC-W300 Digital Camera

The message coming up on my camera is power off in the top box and format in the bottom box if I click on format it states all will be lost and if I leave it on power off every time I switch on just turns itself off any suggestions please

The easiest fix is to get a card reader and use it to download your pics to your computer. Then, go into the camera menu and find "reset"...follow the on-screen instructions. Then, insert the card and find "format" in the menu...follow the on-screen ... Olympus Camedia C-750 Ultra Zoom Digital Camera

Fugifilm FINEPIX A205S When I switch on the power the zoom lense comes out but the screen is blank and when I try to turn the power off nothing happens and the lense doesnot retract.

Has t\\it got jammed.. ... Digital Cameras

Switched to the movie mode for one try, and after switching back to regular picture, the power indicator light stays on. used to only come one after a picture was taken and it was being saved.

May be it indicates the charging delay of your camera flash,\015\012every trime i t need a some more sec to charge the capasitor of your camera built in flash.. : try it with a powerful Ni-Mh battery ... Pentax Optio Z10 Digital Camera

Camera will not turn on my nikon coolpix s51 will not turn on fully. the green power light shows on but then it goes off after a few seconds. i have not tampered with the card but i know the battery is fully charged - tried twice recharging it. the lsd screen does not come on at all, nor does the shutter lens open at all. it is not responsive to anything at all, except a green light coming on the 'on' switch but then going off again... any ideas?

... Nikon Coolpix S51c Digital Camera

I have a Sony S980 digital camera. The camera powers up but a message (Switch camera off and on again) comes on the screen. I think the lens is sticking instead of coming out but unfortunately I do not know what to do next. Do you think it can be fixed? Thank you very much in advance.

Only solution is replacing LENS BLOCK ASSY its part no is as\015\012A-1701-284-A LENS BLOCK ASSY ... Sony Cyber-shot DSC-S980 Digital Camera

Power/lens Problems I'm having some power/lens problems with my camera. When I turn on the power in either the picture or video mode, the green light will turn on for a split second then turn off. The lens does not come out at all. However, when I try to turn it on with the picture viewer or in the menu it works just fine. When I start with the picture viewer and then switch to the camera it turns off. Thus it seems that whenever I want to take a picture or a movie the camera doesn't work.

It seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is vi ... Sony Cyber-Shot DSC-P72 Digital Camera

The lens is not retracting,it comes up wit an error message''lens error try turning the camera off an on again''I have switched on and off but problem the still persist.camera model hp photosmart Mz67.

The Lens Barrel seems to be damaged or stuck up ..... Its a repairmans job .... ... Digital Cameras

My cannon rebel will not take picture or go to the menu the only thing it will do is turn on. And when i turn it on a message pops up that says "shooting is not possible. Turn the power switch to off and on again or re-install the battery." I have tried turning the camera on and off and reinstalling the battery multiple times but nothing works. Do i have to take my camera to a camera shop to get fixed or could i do something at home to fix it??

I think either shutter unit or cmos unit faulty. you cant fix at home you have take to canon repaired centre ... Canon EOS Rebel XSi Digital Camera

Camera - Fujifilm Finepix A500. The screen goes blank when taking a picture. It does not take the picture and although the screen goes blank and only comes on again when the power button is pushed the lens remains out. It does retract if switching the camera off. There are new batteries in the camera and a different set has also been tried.

What worked for me with the same problem is to reformat your internal memory and/or picture card. First, download all your pictures saved from your camera to your computer, since the reformat will wipe them off the camera memory. Next, follow the ins ... Fuji FinePix A500 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2688 seconds