Having problems with your Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot ?

Sony DSC-W80 Each time I turn the Camera on I get the message" Turn the Power Off and On again" This does not solve the Problem,nor does it help to remove and reinsert Battery . Do you have any suggestions? Thank you [email protected]



Answers :

Hi,

There are a number of things you can try:
1. Ensure batteries are fully charged
2. Look carefully between the lens and the camera body for any sand or other dirt etc
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 2 minutes and refit

If\015\012 no luck then we have to try some things that could possibly result in \015\012damaging your camera so should only be tried if happy to take that \015\012risk...

5. Try thumping the camera into your other hand, \015\012by thumping into your hand you are trying to jar the mechanism loose, by\015\012 using your hand you will hopefully not do it too hard or it will hurt. \015\012You may need to do this a dozen or so times in different places to work.\015\012 I have found the flat of the camera bottom into the flat of your hand \015\012best..
6. If the lens is stuck in the out position then remove the\015\012 batteries and try twisting the lens first one way then the other, do \015\012not apply excessive force when doing this or you can break gears, you \015\012are trying to reposition not force... Likewise if the lens looks like it\015\012 is crooked you can try pushing it back into position. This has a higher\015\012 chance of doing more harm than the thump so please be careful...
7. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera

If no luck then only other option is a serviceman I'm afraid, be sure to get a quotes as camera repairs can be uneconomical.

Let me now,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
I am afraid you have the notorious "lens stuck" problem. Does the lens extend and retrace when you try to power it up? If the lens does not extend or retrace the self-test will fail and the camera will flash the error message "turn off and on again"
Repair Help & Product Troubleshooting for Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

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