Having problems with your Sony Digital Cameras ?

I HAVE A SONY DIGI CAM MODEL DSC W-5. MY PC IS NOW UPGRADED WITH WINDOWS VISTA AND SINCE THEN IT IS NOT POSSIBLE TO DOWNLOAD THE PICTURE TO PC. THE INSTALLATION CD ISSUED WITH CAMERA DOES NOT COMPITABLE WITH VISTA. PLEASE HELP ME.


Answers :

    \015\012
  1. Turn on the camera.
  2. \015\012
  3. Insert the recording media containing the pictures into the camera.
  4. \015\012
  5. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
  6. \015\012
  7. Use the USB cable supplied with the camera to connect the camera to the computer. IMPORTANT:
    \015\012
      \015\012
    • Connection\015\012through a USB hub or other USB device -- such as a printer or keyboard\015\012-- is not supported and cannot be guaranteed. Connect the camera\015\012directly to a USB port on the computer.
    • \015\012
    • If the USB connection\015\012from the camera is not recognized by the computer, disconnect the USB\015\012cable and repeat steps 4 and 5 using a different USB Connection or Transfer mode setting. If the connection is still not recognized, further troubleshooting is available.

    NOTES:
    \015\012
      \015\012
    • The computer will automatically install the USB driver for the camera.
    • \015\012
    • When the camera connection is established, an AutoPlay window will appear.

  8. \015\012
  9. In the AutoPlay window, click Import pictures .
  10. \015\012
  11. In the Importing Pictures and Videos window, click the Import button. NOTE: After the pictures have been imported, the Windows Photo Gallery window will appear and display thumbnails of the imported images.
If this doesn't work there is an updated driver available

Here


(from Sony Website)
Repair Help & Product Troubleshooting for Sony Digital Cameras

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