Having problems with your Sony Digital Cameras ?

Lens goes in and out, stays out when off and says

\015 Lens goes in and out, stays out when off and when on says turn power off and then on again. sony\015\012DSCW80\015

Answers :

I'm sorry that the lens of the camera is not retracting. Please make sure that the battery is fully charged and there are no dust particles near the lens which stops retracting. Check if you are able to access the Menu. If yes, then, please Initialize the camera under Main settings 1 Menu. If you are not able to access the menu, you may have to power reset the camera by removing the battery and press n hold the power button for 1 minute continuously. After that leave the button and insert the battery and check if it helps. If the issue still persists, your camera will require service.
Repair Help & Product Troubleshooting for Sony Digital Cameras

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Suggested Questions/Answers :

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Lens goes in and out, stays out when off and says


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