Having problems with your Sony Digital Cameras ?

Screen says "turn camera off and on again" and telescopic lens will not retract.


Answers :

Your problem may be due to weak/worn out batteries or corrosion on the\015\012battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the\015\012batteries and wipe the camera contacts firmly with\015\012a dry cloth (heavy corrosion may require cleaning with a wire brush,\015\012steel wool, or sandpaper). Remove any residue that may have fallen\015\012into the battery compartment during cleaning, then wipe both ends of\015\012the batteries and place them back in the camera. This cleaning clears\015\012the problem about 90% of the time. If it doesn't work for you, chances\015\012are that your batteries need to be replaced because they're just too\015\012worn to properly power the camera.\015\012And then, of course, there's the possibility that your camera may have\015\012a problem that requires professional repair.
Repair Help & Product Troubleshooting for Sony Digital Cameras

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Screen says "turn camera off and on again" and telescopic lens will not retract.


Your problem may be due to weak/worn out batteries or corrosion on the\015\012battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything e ... Sony Digital Cameras

Lens Error Once I turn on my camera, I get the regular screen mode and before I can take a picture it says lens error and turns off the camera. The lens comes out all the way once turned on and retracts once it shuts down.


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Lens error when i turn off my camera, the lens fails to retract and i get a screen that says, lens error, restart camera. Can anyone explain this. When i try to turn cmera off/on the lens remains extended. It does take pictures.


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After uploading pictures from my camera to my pc yesterday, the zoom lens will no longer retract into the camera. I do get a message on the screen of the camera that says turn the power off and on again. I have tried everything, and still no luck. I have plugged it back into the pc, I have charged it, and have turned the power on and off at all options, and it still will not retract.


I believe its a sony cam. this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$ ... Sony Digital Cameras

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


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I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

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... GE A1455 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


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The lens will not retract on my PowerShot SX210is. Everything is completely frozen. When the power is turned on, the lens will not move and the screen says "lens error, restart your camera". But nothing will make the lens go back inside.


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Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

My Nikon coolpix S10 camera was dropped and now the screen only says "lens error". If it is not touched the function returns to normal (has done so twice), but now the screen only say that one message and you can't turn it off or do anything). When it was turned off again and then turned on after a series of clicking noise the screen only said "lens error" and does not allow any other options(even turning off). Any helpful ideas would be apprecited. Thank you!


Hi,try this out it worked for most of them who had a similar problem like urs:Gently tap it twice at the end of the camera to ur plam and it will work again.just tap it very lightly against the bottom of the camera holdi ... Digital Cameras

When turning on my sony dsc- w55 camera, the lens retracts and goes back in. screen says "turn the power off and on again"


Turn on gently hold end of lense and pull and twist gently you may here a click but dont force it \015\012turn off and on again and it should be fine\015\012hope this helpps ... Digital Cameras

When I turn my camera on, it tries to adjust the lens and then it retracts. the screen says lens error.


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I dropped my camera and now the lense wont retract all the way. a red screen pops up and says "Lens error, try turning the camera off then on again' the lense wont come out, what do i do?


There can be a mechanical break or a lens mounting break due to the fall and so the camera must be opened out to reset the lens hood.\012You will need some experience to remove carefully and checck the drive for the dislocation of the motor con ... HP PhotoSmart M437 Digital Camera

The camera lens will not retract and the screen says turn camera off and on. When I do this, nothing happens.


This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. No point in reinventing the wheel!Stuck lenses are probably ... Sony Cyber-shot DSC-W180 Digital Camera

Lens comes out when turned on, but then immediately retracts back on its own. Any ideas? Screen says something like "Please turn camera off and then back on"


... Panasonic Lumix DMC-FS3 Digital Camera

When I turn on my camera, the lens will retract for like 3 times then will come back in. Then the screen will say "Turn the power off and on again". I've been doing that but it doesn't work. Help!


Hi,Camera gives that error when system control chip does not get initialize signal from lens mechanism.If lens mechanism is defective or camera got dropped then this problem occurred and camera will be apart to fix this issue as some time ... Sony Cyber-shot DSC-W300 Digital Camera
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