Having problems with your Sony Digital Cameras ?

Camera lens is not coming out and power does not stay on



Answers :

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope\012 \012the advise is useful. please do not hesitate to let me know if you need \012any further assistance. Also, please be so kind to let me know if you \012found this helpful.

Regards
Andrea
Repair Help & Product Troubleshooting for Sony Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

EX-S500: * I turn it on and the 'Adjust' screen comes up. *I press the 'Menu' and the lens comes out, the green light flashes for awhile, it beeps a few times, it grinds a few times and shuts off. The lens stays out. *I turn it back on, the lens goes back in and the 'Adjust' screen comes on. * I press the power button and the camera goes off. *I left the camera in the charge gradle all night and the battery did not charge. *Help


You could have a power and lens issue, going on at the same time here. There's a couple of web blogs that delineate things you can try to correct these issues, and here they are:\015\012 ... Casio Exilim EX-S500 Digital Camera

When the camera is turned on with the power button the lens comes out and stays out but the camera immediately shuts off and the lens stays open. The only time the camera remains on is when the dial at the top is in the position to view the pictures already on the camera.


Please try Power Resetting the Camera. To Power Reset the Camera, First, please turn OFF the Camera.Then, remove the battery pack from the Camera.Then, press and hold the POWER button on the Camera for 30 seconds.Then, reinser ... Sony Digital Cameras

Hi I have a Sony Cyber shot dsc-w7 that when it powers up to use the camera the lens comes out but then I get the message Turnn the power off and on again. The lens does not retract on power off but stays out and the same message comes up again. I have put brand new Duracell betteries in still no joy. Help please Regs jts4u


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\01 ... Sony Cyber-Shot DSC-W7 Digital Camera

Have had the camera about a year.... today took a picture with it and screen went black, the camera froze up (zoom lens stayed out didn't close). I have put new batteries in it.... the green light comes on on the back but the lens stays out.... the screen stays black. When I hold down power button to turn it off it quacks like a duck and goes off.... Please help!!!


This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. No point in reinventing the wheel!Stuck lenses are probably ... Polaroid i830 Digital Camera

When I push the power button, the lens cap comes out and on the screen is a very brief shot of what the camera is aimed at. The camera stays engaged for one second and the lens cap goes retreats back into the camera and the power goes off and nothing is on the screen. This happens after the battery has been fully charged also.


Try to remove the rechargeable battery and use a battery of the same \012type but an alkaline like the energizer. Sometime rechargeable battery \012malfunctions that it seems fully charged but actually is not. If the \012camera continue to power on w ... Kodak EasyShare M1093 IS Digital Camera

I have a Finepix S7000. This camera has been great for the entire time I have had it. Suddenly a day ago, I turn it on and it pretends to "Boot" up....the display comes on with the "Finepix" graphic...the lens "Moves" into position....the "Green" power light on the right grip side come on, (and stays on)....then, Nothing. When I try to turn it off and restart...nothing. The camera will not even turn "off" unless I open the battery hatch, (I put a fresh set in). Please help...I love this camera.


Hello thomas... remove the new batteries and then use the eraser end of a pencil to clean the battery contacts within the battery compartment of the camera. remove all of the eraser debris. reinsert the new batteries and try it again.\015\012 ... Fuji FinePix S7000 Digital Camera

I took some snaps and powered off. The lens did not retract and repeated powering on or off did not do the trick. The camera is now non functional. On pushing the power switch the green lights comes on stays lit and then goes off. The camera wont connect to PC.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Pentax Optio E30 Digital Camera

When you turn on the camera to take pics the lens will come out and then beep and lens retracts back in and the camera powers off.Power stays on when you view the pics on the memory card.Is this a easy fix or expensive fix?


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio EXILIM EX-Z1000 Digital Camera

Put camera on screen come on lens came out thwn power went off now power light wont stay on long enough lens wont go back in


Maybe this works: turn your camera on in play mode (if you have play button press it to turn on camera) and if your camera hase a shoot-play switch select play mode and then turn your camera on.)\015\012repeat this until lens goes back.\015\012I hope ... Samsung Digital Cameras

Toshiba PDR-M700 When I power up the camera, the lens will not come out and sometimes will come out all the way to maximum zoom. When I power off with the lens out, it clicks as if something is stripped or loose. After shut down, I can push the lens back in. Once in a while the camera will work but eventually the "Lens Error" message comes up. This was a good expensive camera when I bought it but taking it in for service would probably cost more than the price of a new camera today. Can you sugg


It sounds as though the drive gear is slipping... If you give up on trying to repair your camera I may want to purchase it for parts (my sister-in-law broke my LCD display)[email protected] ... Toshiba PDR-M700 Digital Camera

Camera will not stay powered up and lens won't come out


I've had similar problems with various versions of this camera. Here's \015\012the fix, if all else fails. These are step-by-step instructions to take \015\012apart and fix the camera's lens error. \015\012http://johnsmouth.wordpress.com/2010/12/01/l ... Canon PowerShot S400 / IXUS 400 Digital Camera

MY NEW CANON POWER SHOT SX1 IS DIGITAL CAMERA SAYS: LENS ERROR, RESTART CAMERA. THE LENSE WILL NOT COME OUT AND THE CAMERA WILL NOT STAY OWN. I DID CHANGE THE BATTERIES. CAN YOU FIND A SOLUTION FOR THIS PROBLEM? THANKS SO MUCH! NANCY IN TEXAS. email: [email protected]


The error "Lens error, restart camera" can be fixed by zooming in and out quickly a bunch of times. But the problem is that the lens itself won't come out. The book says that there may be sand or dirt in the camera lens and you need to send it to Can ... Canon PowerShot S3 IS Digital Camera

When I power on the camera the lens only comes out about 1/4 of inch and returns back inside and shuts off . I can push power switch to left and it will stay on and show pictures . thanks


Try these procedures. ... Kodak EasyShare Z740 Digital Camera

My fella dropped my samsung p1000 camera and tried to push the lens in because it froze. its now stuck. the power button comes on and stays on until the battery is removed but when its on nothing happens, blank screen, lens still half stuck out. Is there anything I can do like a reset button or something before I bin it?


Sounds like you need a new camera. The lenses on digital cameras are super sensitive - if you force it in - it's probably done for. ... Digital Cameras

I'm charging my batteries but the camera will not stay on. As soon as I power it on the lens comes out and goes rigth back in. Please help i need my camera to work again.


How about try different set of new batteries. It is possible, your lense may have mechanical problem. You would have to open the lense, clean it and put back.\015\012\015\012I hope it helps you ... Kodak EASYSHARE M1063 Digital Camera

Power problem I was charging camera using 4.5 DC volt socket on Camera, next I switch on camera so Lens head came out, accidentally power pin came off from camera and lens will not go back. Now nothing happening to camera when power cord connected or with battery, camera will not switch on at all including power lite does not come on with power cord connected. Look like it may have blown fuse in camera or something else serious. Any solution which I can try? I'm a very handy man with good too


I sounds like coincidently something in the camera failed. I doubt very much that simply pulling the power from the camera would cause damage. \015\012\015\012In anycase, if you were to open the camera, you would see that all the circuit ... Olympus FE-220 Digital Camera

Hi I my new(3 months old ) PowerShot SD1300 IS camera has a problem. Initially worked fine ,but suddenly it is not working. Issue is it will power up only once after many (5 to 6 hrs) put idle.When powerd on , lens will come up and the camera will go of,lens will remain out.It wont respond(power led also goes off).Again if we put idle for some hours when we press first lens go in ,comes out and again goes off. Please let me know what could be the problem.I checked it is not problem with battery


Hi. I\015\012 note that you have checked the lens and Canon service has said the PCB \015\012needs to be replaced, but the cost is too high. However you have asked \015\012if there is anything else you can do. ... Canon Digital Cameras

I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.


First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras

The camera was working fine until I purchased a pack of kodak rechargeable batteries. After a week or so of using them my camera stop coming on when I would press the power button, it would make this beeping noise and the lens wouldn't extend. After continuously pressing the power button I got it to come on but again the lens did not extend and the screen was frozen. Why am I having this problem and how can I fix it?


Having gone over a month with no response, I assume this is no longer a problem. ... Samsung Digimax S600 Digital Camera

My camera was working fine three days ago, now whenever i turn it on, the lens doesn't come out it beeps three times as though it's battery has ran out (when it's fully charged) The LCD Screen doesn't turn on and the power light freezes and stays on.


... Samsung Digital Cameras

Camera lens is not coming out and power does not stay on


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Sony Digital Cameras

System error My camera comes up with a system error and does not take pictures. The lens does go in and out when top dial turned to scene but stays out when power button turned to off and then displays system error... I have tried removing card and battery ...any ideas apart from trashing it? Tony


Go to your camera settings and reset what you can, especially the date and time. Take the batteries out if they are old and leave them out over night. Then turn it on and see if the message is gone. If not, then you may need to get service for it ... Digital Cameras

I have a Kodak af 3x 8.2 mega pixel camera. it is fully charged but when i turn it on, the lens comes out and then goes back in and powers off. I know it is fully charged because when I go to favorites, it will stay on and I can view everything in the memory. Any ideas


Same problem ... Kodak EasyShare M863 Digital Camera

I have a HP camera CW450t camera and cannot turn it on with the power button on top. I know the batteries are good because I can turn on the camera with the review button and review the pictures that I have taken. When the power button is pressed the green light on the back of the camera flashes but the lens does not come out and the led screen does not come on. when you take your finger off of the on/off button the green light goes off as well.


Had the EXACT same problem with the CW450 model. I called support because I was mad and wanted it replaced. The support tech helped me through the issue. The answer is- NiMH. Alkaline batteries are unstable and not powerful enough for use with this c ... HP Digital Cameras

Hi welcomejee, I read all your solutions regarding the digital camera Sony DSC N2. I really have to thank you for your precious Some of the problems are very similar to mine: After the camera fell on the ground from about 2 meters in off mode the lens would come out and immediately back in 4 times in a row. After that the lens is back in, a beeping sound comes up and on the display it is written to "Turn the power off and on again". Of course that does not help at all. The lens is opening


George, this is most likely a lens issue, and more precisely, probably a stripped gear when it fell. You will have to disassemble the entire unit to get at the lens assembly, and will probably be a professional by the time you get through! ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3575 seconds