Having problems with your Sony Digital Cameras ?

How do you fix "turn the power off and on" screen?


Answers :

Your lens must be stuck? Usually lens assembly has to be replaced. Easier and cheaper to buy a parts camera of the same model with a bad screen from ebay and fix the parts camera with your good screen from your camera.
Repair Help & Product Troubleshooting for Sony Digital Cameras

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Suggested Questions/Answers :

CRACKED SCREEN dropped my camera and when i turn it on the screen looks cracked and it white! it looks broken on the inside. I have a polaroid i830. One day i dropped it on the floor, and it doesn't work now. If i push the power button on, the power light comes on, but the screen and everything stays off. I also can't get the light to turn off unless I take out the batteries. The screen appears to have a crack. Is there any way to fix it before spending to get a new one ??


You cannot repair the broken LCD screen; the white you are seeing is the backlight for it.\015\012LCDs have extremely thin gold deposits along one edge that is contacted by a silicone rubber strip that has fine wires molded into it vertically and one ... Polaroid i832 Digital Camera

Dropped camera i dropped my camera and when i turn it on the screen looks cracked and it white! it looks broken on the inside. I have a polaroid i830. One day i dropped it on the floor, and it doesn't work now. If i push the power button on, the power light comes on, but the screen and everything stays off. I also can't get the light to turn off unless I take out the batteries. The screen appears to have a crack. Is there any way to fix it before spending to get a new one ??


My camera fell out of my pocket book and busted the door. I glued it. that worked for about 6 months. I need the door for it and it will be as good as new. ... Polaroid i832 Digital Camera

Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?


I have a Sony P32. Found the answer on another board'\015\012Hit the front of the camera where the lens is on carpet a couple of times. I jars the problem loose ... Sony Cyber-shot DSC-W100 Digital Camera

Sony camera When I power up my camera, the screen says Access and the lens goes in andout a few times and then the screen says turn the power off and on again. When I do that it doesn't fix anything, so I still have the same problem


Ok to fix this just switch on \015\012gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops\015\012then switch camera off and on again and you should have solved the problem.\01 ... Sony Cyber-shot DSC-W55 Digital Camera

My olympus stylus710 digital camera is currently not working. when we turn the camera on the lens opens and extends, quickly retracting. this happens several times before the unfocused screen turns blue and D: 5f08 5e02 comes up on the screen. once its in this mode no buttons work except just to power it down. any ideas on how this can be fixed? thanks


That looks like a software error. Check that the battery is fully charged and read the manual at troubleshooting section. if you don't have one, seach on web and you`ll find it. ... Olympus Stylus 710 Digital Camera

My Sony DSC-W100 says "Turn the power off and on again" but still wont take any pictures! The screen just stays black. Anyone know what is wrong with it and how much it will be to get it fixed?


Sir, u replace ur memory card ... Sony Cyber-shot DSC-W50 Digital Camera

My Sony DSC-W100 says "Turn the power off and on again" but still wont take any pictures! The screen just stays black. Anyone know what is wrong with it and how much it will be to get it fixed?


Took alot of dropping and banging but finally worked for me too. What I ended up doing was constantly rapping it with my knuckle very fast as it was opening and closing. Second set of doing that and bam, I've got a focus again. ... Sony Cyber-shot DSC-W100 Digital Camera

Lens Jam My G6 turned on accidentally in its case and the lens tried to extend but was forced to stop. Now, when I turn the camera on, the lens makes a ratcheting sound and gets halfway before stopping. It beeps and says "LENS" on the top LCD screen, before powering off. I've been quoted £160 just to have it looked at which is half the value of the camera! Does any one know how to open one of these up (safely) and what to do when you get inside to fix the problem?! Many thanks


Did u ever get this problem sorted, as I am having the same issue now. But mine just did it one day after turning it on ... Canon PowerShot G6 Digital Camera

Camera turns on and off (with lens going in and out) a few times and then screen says "turn the power off and on again" This happens repeatedly and I can't use the camera. How do I fix? Thank you Doug Rothschild


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Sony Cyber-shot DSC-W120 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

I own a Canon power shot SD790 IS and I've been using wonderfully for the past few months Last weekend when I turned on my camera to view some pics I noticed a little blue screen on the corner of my camera in when I take pictures and upload them to the camera the blue spot doesn't show up on the pictures thank God but it's on my LCD screen and it seems internal I don't know if it's dead pixel or a lens problem can this be fixed at home please help I can't send it back because I ordered it online


It seems to be a dead pixel, best thing would be to have it replaced from the Seller, else you can get it replaced with a new working lcd panel. This may be an expensive solution.Check whether you have a worldwide warranty from Canon, that will help ... Canon PowerShot SD790 IS Digital Camera

I have a SONY Cybershot DSC W150. When I turn it on the lens goes kut and comes back in several times, then I get the error message "Turn the Power Off and On Again", but doing that does not change anything. This is one of four digicams I own (also a Nikon D90, SONY DSC F717, and a Canon) and I like the W150 for some purposes because it is compact and has a viewfinder, not just a screen. I have been unable to find a similar camera. What can I do to fix the problem? Gerry Meisels [email protected]


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Agfa Cyber-shot DSC-W150 Digital Camera

Lens Sticking My daughter has this camera and the lens is stuck out and will not retract. When she turns the power on ACCESS comes on the screen and says to turn the camera off and then back on, but the lens never retracts. How can I fix this? Thank you for ANY help that you can provide me.


The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]\015\012\015\012He did something with the len ... Sony Cyber-shot DSC-W55 Digital Camera

When I am going through the pictures on my camera it will freeze. None of the buttons will work or unlock it including the power button. The only way to turn it off is to take the battery out. Then when u turn it on it stays frozen on the beginning white screen. To unfreeze it I have to plug it into my computer but then when i scan through my pictures later it will freeze again. Please I need help! How do i fix this?


U got a bad pic file or something get a card reader for ur cpu ,,put card in there ,,after u get pics ,,formatt sd card and camera ... HP PB360t Digital Camera

Lens issue A black screen comes up with the word access. The lens seems like it is trying to fix itself but is jammed. After a few tries the screen says: Turn the power off and on again. I have done that and tried removing the battery for a period of time and recharging it but nothing seems to have an effect. Thank you in advance for your help.


This is either a faulty lens mechanism caused by dirt ingress or damage, thus not able to complete the process- Contact Sony for repair erstimate. ... Sony Cyber-shot DSC-W50 Digital Camera

I have the Canon Power Shot SD 750. My screen is black. I can't view anything, not even pictures. Prior to this I uploaded my 4GB SD card to my computer and formated the disk. I did this many of time before and no black screen when turned on. What could be the problem and is there any way to fix it?


There are several reasons why the screen could be black , non of which unfortunately are user serviceable parts.If you can see the menu icons / display when pressing the menu button , the problem is probably the CMOS/CCD sensor that has g ... Canon PowerShot SD750 / IXUS 75 Digital Camera

When I turn the camera on it has a playback but you cannot view moving images, the color is black on the screen and the camera says, turn the power off and on again, when I follows what the camera says, it still the same. How can I fix it?


I already solved the problem by searching at the internet, in this link http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscp200_question.html?qid=3653 by tapping my camera I solved the problem. ... Sony Cyber-shot DSC-W80 Digital Camera

When turning camera on lense opens then closes several times then the screene says to turn the power off and on again. Is there a fix for this?


Hi there its happens when the lens not ready for work. Some how its not able to stable his focus method. That's why its come out & go back. There is a chances of lens guide pin disturbed or damaged & thats why continues failure. Its mean he i ... Sony Cyber-shot DSC-W80 Digital Camera

Power shot s51s view screen turns white or is lost when its closed with screen out,can it be wire connection in hinge swivel can I fix myself?


... Digital Cameras

When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on


Hi, \012 \012 Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-M2 Digital Camera

I can't turn my camera on,I press the power button,it gives me a whirling noise,the lenses come out(but not all the way),the picture on the screen is blurry,and I can't make a shot,and after2 seconds the lenses come back in by itself.Then it does it again,without me even pressing any button!But I can still view my pictures.But I can't download them on computer,because it still displays an error message D: 5fo8 5e02,and the lenses start moving again.I don't know how to fix it.Please help me.Becau


The camera may be faulty or it needs to be reset to the factory settings.\015\012Try removing the battery leave it out for at least 1/2 hour, then replace the battery.\015\012If it doesn't work then you need a new camera. ... Olympus Stylus 700 / 700 Digital Camera

Zoomlens stuck hi - i have a sony cyber shot w50, the zoom wont return back in, and the screen says - Access, then turn the power on and off again, - the zoom lens is not returning in, i think its been dropped and its squint now, can i take the lens off and fix it?


Examine the lens carefully. you will see that the outer lens is out of line with the inner lens. . hold the camera firmly with one hand using the fingers of the second hand firmly nudge the outer lens back in line. reinsert battery and test.\01 ... Sony Cyber-shot DSC-W50 Digital Camera

When I turn my cybershot on, the display screen is black, then lens goes in and out a couple times and then it ask to power the camera on and off again. doing this does not fix the problem. Any help?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot® DSC-W50 Digital Camera

My beloved camera has trouble turning on. When I move the "Power" switch, sometimes the screen flickers, so I know that the batteries are inserted correctly. I am in Hong Kong and the climate is humid and the camera has not been used in a long time. How can I fix it?


Make sure you have good batteries in the camera. Check to see if there is corrosion in the battery compartment. If there is corrosion, you must clean it out and clean the contacts so they shine. It sounds like either low batteries or a bad connection ... Kodak DC240 Zoom Digital Camera

I have a Canon EOS, 1000D which I purchased in Feb 09. I have an error message coming up on the screen everytime I take a shot (which doesn't record). The error is a Err 99, "Shooting is not possible. Turn the power swith to OFF and ON again or reinstall the battery." Which I have done and the problem seems (at this stage) to be fixed. Is it just a battery problem or is there someother problem with the camera it's self. SJ


I did some digging and found that this error is most often a lens communication error. Are you, by chance using a non-Canon lens?Try the following:1. Remove the lens and take a picture without any lens on. If you get an ERR ... Canon Rebel XS / Eos 1000D Digital Camera with EF-S 18-55mm f& EF 75-300mm f Lens
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