Having problems with your Sony DSC-S930 Digital Camera ?

When i try to upload picture to my Computer The screen on the Camera turns black and says USB Mode Mass storage and Memory stick! It just stays like that and does nothing els how do i upload these pictures i really need them?


Answers :

Hi,
\012
\012The display on your camera shows that the usb connection of your camera is active and communicating with your computer. Right after you plug-in your camera, some computers are set to open an autoplay dialog box, similar to Fig1.
\012
\012mongkey_5.jpg\012Don't worry if this dialog box does not open. Some don't because of personal settings made earlier or the proper driver for your camera to be recognized by your computer is not installed. Install appropriate driver and software for your camera. Click this link to download and install them in your computer. Do not forget to choose your Windows version. Fig.2.
\012mongkey_7.jpg\012
\012There are two ways to download your pictures from your camera.
\012First, through the Picture Motion Browser.
\012Second, through navigation of your folders and storage disks. These steps are applicable to any other cameras:
\012· Open "My Computer" or "Computer". It will show you all the storage disks available, similar to Fig.3.
\012
\012mongkey_6.jpg\012· Double-click on the Removable Disk assigned for your camera. Commonly, it will show you 2 folders. One of them contains your pictures.
\012· Select all pictures. Ctrl+A.
\012· Copy all pictures. Ctrl+C.
\012· Create a folder in pictures folder then label it.
\012· Paste all pictures. Ctrl+V. Wait till all pictures are copied into the folder you created.
\012
\012I hope this works for you. Goodluck!
\012
\012Mongkey
\012"Understanding explains better..."
You don't so much upload the pictures from the camera, you download them from the computer. Same thing, different point of view ;-)

When your camera is connected in mass storage mode, it should appear in your Windows Explorer as a new 'drive'. Like you had a hard disk, or a flash drive connected. Your photos should be in there, probably in a folder... start by browsing to "DCIM" and then there might be another folder underneath like "101" or something. Eventually you'll get to the photos, and you can copy them to wherever you like on your computer.

If you had a software disk with your camera, it should have had a program on it to automate this and help you browse the photos. My Sony program is called "Picture Motion Browser", but if yours is older it might be called something else.
Repair Help & Product Troubleshooting for Sony DSC-S930 Digital Camera

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