Having problems with your Sony DSCW320 Digital Camera ?

The camera turns on but only loads the 'cyber-shot' screen then freezes, lens doesn't open, can't view past pictures or do anything including turning it off. Camera was not dropped or man-handled in anyway. thanks

Answers :

\012I'm sorry to hear that the Camera is not working as expected. I suggest you to follow the steps mentioned below to check if the issue can be resolved.
\012Perform the below steps to power reset the Camera.
\012Turn off the Camera.
\012Remove the battery pack.
\012Press and hold the power button for 30 seconds.
\012Allow the Camera to remain without power for 60 seconds.
\012Re-insert the battery pack.
\012Turn on the Camera.
\012To Initialize option in the Camera can be done only if you're able to access the Menu of the Camera. To Initialize the Camera select the INITIALIZE option from the Main Settings Menu option from the Settings Menu of the Camera to OK. (You may try this only if the Menu is accessable).
\012If the issue persists, service may be required.
\012Thanks for using FixYa.
\012We wish you a Happy Holiday Season.
Repair Help & Product Troubleshooting for Sony DSCW320 Digital Camera

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The camera turns on but only loads the 'cyber-shot' screen then freezes, lens doesn't open, can't view past pictures or do anything including turning it off. Camera was not dropped or man-handled in anyway. thanks

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