Having problems with your Vivitar Digital Cameras ?

I bought a new vivitar vivicam t324n digital camera. I used an SD card that I had previously used in my old vivitar vivicam3935. All the pictures have a reddish hue. When I called vivitar the 1st time they told my to reformat my sd card (they didn't tell me how and I don't know how to do this). When I called the 2nd time they told me I could only use a new sd card. Is any of this correct?


Answers :

There is a function in your camera setup menu to format memory cards. It won't make any difference to the reddish hue of the pictures, but it will delete everything on the card.

No, you can use any SD card, and in fact you are using the card you have. Your camera can take and display pictures, so it is using already. These cards are digital- they either work or they don't. You might get a corrupted picture file but a memory fault wouldn't just add a hue to all shots like a film might.

It won't hurt to get a new card and try it- then you can tell them that you did what they said and it didn't help. The card will be of use as a spare or to hold more shots on holiday. At some point you need to return this camera as it seems to have a fault, but it sounds like they are trying to blame the old card instead of giving you a replacement or repair.
Repair Help & Product Troubleshooting for Vivitar Digital Cameras

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