Having problems with your Vivitar ViviCam 6324 Digital Camera ?
My vivicam6324s zooming lense will stuck what can i do please help me
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My vivicam6324s zooming lense will stuck what can i do please help me
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Vivitar ViviCam 6324 Digital Camera
HELP!!!!! I have a dimage Z5 and the lense is stuck. It is zoomed all the way out and won't come back in! The focus is zoomed to the max as well and it iwll focus at this point but everything is way close up. Please help. To send it back to Sony is atleast a min. of $181..... The camera is almost 2 years old and I have babied it to death! Thanks.
Does the barrel fully retract when the camera is shut down?\015\012I suspect a mechanical problem... If you're not very technical, I do not recommend opening it up...\015\012Try whapping the objective a little. I'm not kidding; the problem may be cau ... Konica Minolta DiMAGE Z5 Digital Camera
Zoom Error Can you please help... For some reason my zoom is not working when I close the camera the lense (zoom) stays open and does not shut... It does not allow me to take pictures because it is in Zoom Error... Please help.
Hi thanks for using fixya!\015\012\015\012On this kind of error, I suggest that you bring your camera to a service center or to your retailer to further check the hardware problem of your camera.\015\012\015\012Regards! ... Fuji FinePix A500 Digital Camera
Basically the actual zoom lens is stuck out and wont go back into the camera, i have tried turning it off and on, but however still says "zoom error" and flashes red. i recently dropped in on the carpet and i think thats why the zoom lens is stuck out. please help
The lens maybe displace. Better go to a service center or an expert. ... Digital Cameras
Camera lense/power Camera lense is stuck out. When I turn it on the lense goes in and then comes out, a main picture apears, green light comes on and then it powers off with the lense stuck out. It will only stay on if I have it in play back mode. Please help! Phil D. PS - I have the PowerShot SD400
The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A510 Digital Camera
I dropped my Canon EOS Digital camera and 300MM zoom lense in the river. The camera has dried and seems to be working well, but the zoom lense needs to be cleaned. Can you HELP me Please. SUSAN NEWTON--- [email protected]
Ok ,lence to be cleaned by use of spirit and thoroughly dried up. ... Digital Cameras
My Olympus C-470 zoom thing won't close or open for some reason and the zoom is now stuck halfway in and out. I can't take pictures as it won't focus properly. The motor makes the usual noise it does when you open/close but nothing happens to the zoom. Please can anyone help?
Your zooming funtion is damaged. so I suggest you please visit service center for repair. But please confirm me before that your battery are fully charged . If not then charged that fully then then try to use. Follow the picture of damaged place of z ... Olympus Camedia D-590 / C-470 Digital Camera
I have a Kodak DX7590 zoom digital. Bought before I try it out. Yes, I got stuck! I ordered the correct batteries the only thing it will do is, the camers comes on, the zoom comes out and goings right back in turning itself off before you can check anything. What can be done? Can it be fixed and will it cost a lot? Help please!
Well now I had this problem and i found that the lens was getting stuck, and it was shutting the carera off, first try to help the lens out when you turn it on see if that helps because you dont want to tear into it i did that once and yeh its not f ... Kodak Digital Cameras
PANASONIC dmcfz8 Problem: When I turn on the camera and remove the lens cap I get a message on the lens that says "remove lens cap & press button". It seems like the zoom is stuck. We were using the camera for a inside night graduation & was at a distance from the subject that we wanted to shoot. After a few zoom shots we shut the camera off and when we tried to take more pictures the above problem started. Please Help!
Try to help the lens go out by pulling it very very lightly... ... Panasonic Lumix DMC-FZ20 Digital Camera
I've lost my instructions for my olympus camedia digi camera C-370 zoom and I only had it a short time so don't know why my camera shuts off very shortly after switched on and I have to wait before I can take a photo. also the zoom lense goes in and out and camera just shuts off. I've replaced batteries several times as they seem to only last for a few photos please can you help me.
I'm not sure what the cause of the problem might be but I can help you get a new manual.Go to http://www.fixya.com/support/p220497-olympus_camedia_c_350_d_560_digital/manual-2351 and download the manual free ... Olympus Camedia D-370 Digital Camera
Ok so ever since i went to the beach when i got home every time i click the power button it says "zoom error" ive tried pulling the lense out ive tried blowing any particales that could have been in the lense out ive taken out the battery and memory card and put them back in and it still isnt working please help.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... FUJIFILM FinePix J40 Digital Camera
My canon SD850 IS digital camera is not even a year old and well taken care of. I thasnt been dropped and is already broken? What do i do...everytime i turn it on all of the sudden the lense is stuck poped out and it says lense error restart camera? Please help fast i just bought this becasue my last cannon broke and its thanksgiving tomorrow , i need pictures!
Take a look at the suggestions at the top of page 122 of the Advanced Camera User Guide. The suggestion is that the cause may have been that the camera was still on when the memory card/battery cover was opened. Try closing the cover and then turni ... Canon PowerShot SD850 IS Digital Camera
Zoom lense stuck
The following blog outlines some repair options for a lens error:\015\012\015\012http://camerarepair.blogspot.com/ ... Fuji FinePix F460 Digital Camera
Sony-cyber-shot dsc-w50 I blieve that the battery if fully charged however when I turn the camera on all i see is a blank screen saying "access" with the lense zooming in and out then a message comes up on the sceen saying "turn camera on and off" I do this and the same thing keeps happening, could you please help? Sara
Lens unit is faulty, may have had sand or damage at some time, focus assembly inside the lens is not focussing ... Sony Cyber-Shot DSC-S40 Digital Camera
Lens problem Zoom lens is stuck in ON position, and when I press Power button, screen reads, "Lens error, restart camera" accompanied by strange whirring sound from lens. Please help! On vacation, and photos are needed! Thanks.
The lens needs replacement.\015\012for reparing estimates cost of camera\015\012http://www.advancecamera.com/repair ... Canon PowerShot SD1000 Digital Camera
Camera is frozen, with the lense section stuck out, the screen is black and ive tried pressing the buttons, taking out the battery, charging it up.. it still wont work please help
Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “le ... Samsung L100 Digital Camera
MY CAMARA GOT A PROBLEM (LENSE EROR) WHEN I WAS USING IT THE LENCE IS STUCK IT CAN MOVE OUT OR IN. PLEASE I NEED YOUR HELP!
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... HP Photosmart 612 Digital Camera
My camera will turn on, make three beeping noises and turn baack on. while this is happening, the lense will not come out. its stuck. help please.
Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Polaroid i631 Digital Camera
My camera battery died while the camera was still on, and the viewfinder was stuck out. when i got home, it was slightly twisted. now, when i turn it on, i hear funny noises and i can't zoom in on anything at all. please help! i dont want a new camera! i like mine!
Contact the manufacturer to find out about sending it in. If it still under warranty, the repair may be covered. Hope this helps! ... Digital Cameras
Help please my lense is sort of stuck ,and in the menu screen ¨focus error¨ pops out
Try these:-\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min. ... Fuji FinePix A400 Digital Camera
Olympus c-31o My digital camera has all of a sudden stopped working. The problem is the zoom lens is stuck out and will not go back in, also the digital screen is only a white screen and will not change. Please Help!!!!!
Well just send it to a repair centre, some times is the mainboard or u can try to knock with camera on the floor, use a piece of cloth on the floor. ... Olympus Camedia C-310 Zoom Digital Camera
Polaroid i733 My camera lense is stuck out halfway when i try to turn it on(new batteries) the light flashes and beeps but doesnt turn on i just got it and i dont want to waste 150$ is there any way to fix it? please help me
It may be something more serious, but the problem you describe is frequently due to corrosion on the battery contacts inside the camera. Remove the batteries and wipe the camera contacts firmly with a clean cloth (heavy corrosion buildups may requir ... Polaroid i733LP Digital Camera
The lens on my Olympus m760 camera is stuck in its out position. Even When i turn my camera off or take the battery out, the lens stays fully zoomed out and makes a funny noise like its tyring to retract. Please help.
This is probably caused due to a fall or so.. try to technically have a 360 look at the sides of the lens were at one instant u will notice a slight droop.. now u have to carefully push the lens in carefully with **** like motion for which a click no ... Olympus Digital Cameras
My Panasonic Lumix FS5 tells me to turn off camera and turn on again and keeps repeating this. the lens will not close - I have charged up batteries. This seemed to immediately follow me zooming in to photograph. The lens does move slightly backwards and forwards when I switch camera back on then remains firmly stuck fully out. Please can you help. Thanks
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Panasonic Lumix DMC-FS5 Digital Camera
MY LENSE IS STUCK!!!!!!!!!!!!!!! PLEASE HELP - Norcent Technologies Xias DCS-760 Digital Camera
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Norcent Technologies Xias DCS-760 Digital Camera