Having problems with your Zoom DualCam 1300 (1599) Digital Camera ?

Zoom problem The camera I have don't allow the zoom to come out, when I turn camera on it says "zoom error" and then I can't do nothing on camera,not even look at pics I have taken. It does it alot, sometimes the camera will turn on without saying it,but it's very rare. And sometimes I can turn it on and it will say "zoom error" but if I press zoom in the camera will work. But it's very rare that it works. I love the camera and hope there is a solution.


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Zoom DualCam 1300 (1599) Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Zoom problem The camera I have don't allow the zoom to come out, when I turn camera on it says "zoom error" and then I can't do nothing on camera,not even look at pics I have taken. It does it alot, sometimes the camera will turn on without saying it,but it's very rare. And sometimes I can turn it on and it will say "zoom error" but if I press zoom in the camera will work. But it's very rare that it works. I love the camera and hope there is a solution.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Zoom DualCam 1300 (1599) Digital Camera

I have a fuji finepix S5100. Sometimes when I turn on the camera the lens won't move and I get a zoom error message. This morning when I turned on the camera the camera can on as it should but the lens makes a clicking noise that it didn't used too. Can this be fixed? My husband is not afraid to tear into anything, if he just had some direction.


Hi.This is a common problem , generally indicated as lens error. The problem is often caused by dirt or dust in the lens gearsPossible reasons are :* Faulty lens mechanism or jammed lens (camera usually turns off b ... Digital Cameras

Zoom error When I turn the camera on it does not focus properly. Sometimes it will also say Zoom error (when it is really bad) and wont take photos at all. Any help is appreciated


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a pro ... Fuji FinePix J10 Digital Camera

Zoom error I turned my F470 camera on and received a "zoom error" bar across the screen. The lense does not move outwards after I turn the power on, nor does the plastic sliding screen close when I turn the camera off. The lense is exposed whether or not the camera is on or off. The lense does not make any sounds when I turn the camera on, but I hear (what I think) are the gears when I turn the camera off. When the camera is on, the screen is working, but the image is blurry. I tried other poste


Hey MBB722,\015\012 What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the came ... Fuji FinePix F470 Digital Camera

I have a sp-560uz and when i turn on my camera, zoom error comes on and my camera turns off. I put brand new batteries and it worked for a while then zoom error comes on. i put some more batteries took a picture, turned it off and when i put it back on zoom error came back on.


Try the procedures in this tip. ... Olympus Digital Cameras

A drink was spilled on my camera and now when I turn it on it takes a while for the lens to open all the way. Sometimes I have to force it open. It still will take pictures but if I try to zoom in too much it will freak out and say lens error. Also when i turn it off the lens covers are stuck and will not close. is ther a safe way to clean it?


Try using an electronics cleaner on the camera to dissolve and wash away any of the spilled drink. CLICK HERE for link for cleaners. Hopefully this will he ... Kodak EasyShare M853 Digital Camera

Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a


You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera

I have a Nikon S6 digital camera, everything about the camera seems to work fine, except for this "lens error" message I keep getting. Sometimes I'll turn it on, and I can use it just fine. But then there are other times where I have to turn it off and on in order to get it to work. And then there are those times where turning it off and on don't help. I usually give up and try again later. Sometimes it'll still give that error message, and other times, it will just work like normal. What can


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX S6 Digital Camera

Zoom Error? Whenever I turn my camera on it says "Zoom error". It won't let me zoom. The image is incredibly blurry. And even when I turn the camera off the lens doesn't shut all the way. I tried resetting it, but it had no effect.


Dirt in the focus motor drive gears right behind the lens at the front.\015\012It's a **** design (my opinion). The lens at the front moves in and out depending on your zoom level. It can come right out of the lens barrell at the front. So, if ... Fuji FinePix A500 Digital Camera

Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?


Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera

Zoom ERROR When I turn my Camera on it comes up saying Zoom Error. I can't Zoom in or out - and all I can see is a black screen. Last time I used it - I took a picture and put it bck in my bag - when I pulled it out again the error msg came up. It has happened once before and I reset the camera through the menu and the msg went away and the camera went bck to normal so when it happened again I press reset but this time it hasn't made a difference. Any suggestions?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a pro ... Fuji FinePix A820 Digital Camera

I was shooting pictures with my camera at a concert. I used the zoom feture to zoom in, and it caused a zoom error in the camera. I turned the camera off to reboot it, but the lens stayed out. When I tried to turn the camera back on, the camera came on, but the screen went black. I tried taking the battery out, and put it back in some time later (maybe 30 min.-1 hr.). This did not fix the problem, and I don't know what else to do. How do I fix this?


Hi it sounds like the lense has got knocked whilst the camera was one and the lense out, the damage may all ready be done but what you can try is when you switch it on get the lense and try pulling it out slightly and then when the camera is switched ... Digital Cameras

Just purchased an powershot SX1 IS. I took one photo, zoomed in on it to see how clear the zoom was once taken a photo. THen it switched itself of with the lens still out. Now when turning it on it has a black screen and say lens error...restart camera. I have tried holding func. when turning on the camera and the time comes up on the screen. But as soon as I let go of func I get the error msg.


Hello if you just purchased this unit Then i advise you to take it back, this sounds like a system control issue or main board problem. Holding the function key while turning is factory reset, if this is not working right them the camera has a bad sy ... Canon PowerShot SX1 IS Digital Camera

My panasonic lumix DMC-ZS1 has "Zoom Error". How would I fix this? Witin 30 seconds of turning the camera on it displays ZOom Error ,and nothing will work. You just have to turn the camera off.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by ... Panasonic Lumix DMC-FZ28 Digital Camera

When i turn on my camera it zooms in and out over and over never focusing and then displays the message ''PLEASE TURN CAMERA OFF AND THEN ON AGAIN''. When i do this it repeats the smae thing evey time i turn the camera on. AND IT HAS THE ERRORS SYSTEM ERROR FOCUS


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Panasonic Lumix DMC-FX7 Digital Camera

When turning off the camera, the lens does not retract. I also get an error message "SYSTEM ERROR (ZOOM)" and another one "PLEASE TURN THE CAMERA OFF AND THEN ON". Once the camera is turned on, I can hear the lens mechanism working, but obviously failing.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Panasonic DMC-FX37 Digital Camera

'Zoom Error' Hi, I recently bought a Fuji FinePix s3000 Digital Camera. It took amazing pictures the first month or so, but recently I turned the camera on to find 'Zoom Error' across the LCD screen. I am unable to take pictures, and the lens wont Retract. I was hoping there would be a simple solution to this problem rather than a costly repair, seeing as how it was a very nice camera. Any Idea how to fix it?


Oh boy you are not going to like this but this is a problem that all fuji finepix s3000 will have I fixed it myself but only with a ton of patience and knowing what I was doingthe problem is that there is a gear in the lens motor as ... Fuji FinePix S3000 Digital Camera

Zoom Error Hi....when I turn My Camera on the camera won't zoom out the lens and the display reads "zoom Error" ....I can't even put up the flash with the button....Please Help!!!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Fuji FinePix S3000 Digital Camera

Fujifilm finepix a820 zoom error ... i turn the camera on and it wont focus... message on lcd screen is zoom error. it will not take picture and when i turn it off agan the zoom bit wont go back inside


Hi,    This problem is related to the malfunctioning of zoom motor, Two possibilities are there,1- If company provides technical help on component leve in your regionl then zoom motor may replace.2- If component level supp ... Fuji FinePix A820 Digital Camera

Fuji finepix f650 zoom lens will only open halfway and when turned on "zoom error" appears. camera cannot take photos. Fuji finepix F650 zoom error when switched on - camera hardly used virtually new!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Fuji FinePix F650 Digital Camera

Zoom error when camera is turned on shows zoom error loved the camera til the lens stuck out and it reads zoom errorhave taken it back to where purchased and they had no suggestions have written the nearest agent which is in venezuela and have not heard from them


Push zoom button up and down until "zoom error" banner goes away. ... Fuji FinePix A600 Digital Camera

Zoom error Our daughter has a Fujifilm FinePix A600 She dropped the camera and the zoom lens hit her knee. Now when you turn the camera on in the screen it says "zoom error." Is this possibly an easy fix that would make it worth taking it in to have it serviced?


The lens got out of track. Try to have them back by forcing gently the lens in ou out with your fingers. If they are bent, force them straight. Hope it helps. ... Fuji FinePix A600 Digital Camera

Zoom error showing on display screen of my daughters fuji finepix f40fd digital camera. Unable to press button to take photos and when I try to turn camera off the zoom lens goes in and out twice before turning off. Help - my daughter goes on holiday next week and needs her camera!


The lens Is trying to close properly but the focus mechanism has a problem, most likely jammed, so the lens cannot correctly close or work properly.\015\012It will need to be opened up and reset.\015\012Please email me. My email address i ... Fuji FinePix F40fd Digital Camera

When I turn my camera on I get a "zoom error" in red that appears on the display. Then the camera shuts off, and the optical zoom is left extended out from the camera. The camera is a Samsung Digimax 530/ 5100 model, 5 megapixel, 12X zoom, 3X optical.


Your camera has a lens error ... Samsung Digimax 530 Digital Camera

Zoom error my camera turns on but will not take a picture, screen is black, and it reads zoom error.....but it allows me to zoom when viewing a picture. please help same problem zoom error what can i do to fix it


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a p ... Fuji FinePix S7000 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3728 seconds