Having problems with your Digital Cameras ?
I have sony DCR-HC 42 E Handycam and the original software cd for Windows XP which is now damaged ( partly broken ) To enable me to download the latest software for the Windows Vista OS I need the CD of XP and as it is damaged I am unable to use it to install the latest software for Vista.
How my problem can be solved ?
I have the damaged CD and all serial numbers, etc.,
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\015\012The easiest solution to this problem is to use the firewire cord from the camcorder to the computer. Users report that using the USB output will not transfer videos to the computer, so that is the alternative "fix".
\015\012There are other possibilities to try. You can try to get an "as is" camcorder from Ebay, with the accessories and CD, however, I searched and didn't find any at this time. Also, sometimes stores such as Best Buy will save copies of the CD, and they will be stored in the tech support area (talk to a computer tech). If you're lucky you'll be able to get them to make a copy for you, or to reload your computer with the software.
\015\012A Fixya tech recommends another fix for this problem, and here it is:
\015\012Solution #1\015\012posted on Jun 25, 2010\015\012\015\012\015\012
\015\012Rank: Master Expert
Rating: 77%, 101 votes
\015\012\015\012+Hello there, well if you got windows XP/Vista etc you can see good editing software at www.bargainshopping.org.uk and I use myself Videowave, get that from PC World shops around £39.99\015\012 \015\012You can try to contact Sony for a replacement CD, but I haven't heard of any success with that, so I'm skeptical about that being possible.\015\012The Firewire is your free alternative. The 2nd party editing software is the other choice, but it will not be free. Good luck, and hope this helps.
Picture motion browser is available at Sony Support, click that link and download PMB launcher to download complete program.
Hope these info will help you.
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