Having problems with your Digital Cameras ?
I was in the middle of taking a picture of my son and in the middle of it my camera zoom got stuck and it says zoom error everyt time i try and take a picture.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
I was in the middle of taking a picture of my son and in the middle of it my camera zoom got stuck and it says zoom error everyt time i try and take a picture.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras
Zoom error i have a finepix s700 model,i bought it new 26/05/2008,from circuitcity. my prob is suddenly i saw zoom error in the screen of my camera,i tried many time to reset it but failed...so i cannot take any picture,when i started my camera then this zoom error msg will appear on the screen,plz help me to take picture,this is my favorite camera,plz help me,plz
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get ... Fuji FinePix S7000 Digital Camera
LENS ERROR my Nixon camera was working fine one moment, I was taking pictures and then after I turned it off, I went to turn it back on and it starting zooming and making the urghtt noice as it focused in and out. it does that several times and then the lens error notice shows up on the screen. then i press power and it turns off, but when i turn it back on, the same thing happpens. In the LCD display at the back the image we try to take looks like a pic in a TV with bad signal, I tried to clean
This seems to be a problem with switch and the sensor inside the camera, Some time it works on magicaly like nothing has happend, After having this problem I have to on & off the lens for 3 or 4 times and clean the lens and 3 small holes in the f ... Nikon COOLPIX S200 Digital Camera
Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?
Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera
I was shooting pictures with my camera at a concert. I used the zoom feture to zoom in, and it caused a zoom error in the camera. I turned the camera off to reboot it, but the lens stayed out. When I tried to turn the camera back on, the camera came on, but the screen went black. I tried taking the battery out, and put it back in some time later (maybe 30 min.-1 hr.). This did not fix the problem, and I don't know what else to do. How do I fix this?
Hi it sounds like the lense has got knocked whilst the camera was one and the lense out, the damage may all ready be done but what you can try is when you switch it on get the lense and try pulling it out slightly and then when the camera is switched ... Digital Cameras
Lens error When I try to zoom the lens, it comes up with a lens error. We just got back from a trip to the beach, where my daughter accidentally kicked up sand while she was running toward me and I had the camera ready to take her picture. When I power up the camera I can hear a gritty sound when the lens extends. I've cleaned up the rest of the camera, but don't know how to get the sand out of the lens housing.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will hav ... Canon PowerShot S3 IS Digital Camera
Polaroid Model a815 just bought yesterday: I took pictures with it and turned it off to get another item to photograph. When I turned it back on I got "Card Error" then a screen to Format Card: Cancel/Execute. I could not move to hit the cancel. It would only take Execute. It sat there "Busy" until it timed out. When I turned it back on I was back to the Card Error. I removed the Card and tried a different one. None of the buttons would work, but I still had the Format Screen showing. According
As you only bought it yesterday, take it back to the vendor and request a demonstration to your satisfaction. This looks like a fault, assuming so, request a replacement under warranty.\015\012\015\012Normally, all of these camera's are s ... Polaroid Digital Cameras
I have a Nikon S230 (touch screen) and out of nowhere, it said "Lens error" whenever I turned it on, and zoomed in and out then just shut off. I got really mad since it was a new camera, and hit it a couple of times. The "Lens error" went away and it returned to normal, except now the screen and all the pictures I take are extremely blurry, please help!
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a pro ... Nikon COOLPIX S230 Digital Camera
Well when i take a picture, it takes it. but when i try and take another picture, it just beeps three time. and then i tried to turn it off, and it wont do that either. it just says "please wait for your camera to finish recording" but im not recording anything. and i waited for a bit to see what happened. and all it says not is "system error" in red. the only way to turn it off is to take the battery out. i tried to reset it. but nothing is working...
Sounds like you have a bad camera,try to take it back to the store you got it from and tell them what is going on,be careful thou as people are getting stupid nowadays. ... Digital Cameras
Hi, I have a Canon Power shot 1300. I just tried to download my pictures to Iphoto using the USB cord. This process usually happens automatically, with the green light flashing until pictures have been downloaded. This time I got this message "Communication Error" I tried several times, but got the same result. Thanks for your help with this.
You can always use a card reader to download to a folder you create on the desktop. From there, you can move the pics to iPhoto.\012 ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera
I have a camera by fujifilm mega pix. i droped it i think and now a zoom error sighn pops up every time i try to take a picture and the lens does not scroll up
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Digital Cameras
I got a cyber-shot camera for Christmas. I would like to be able to order prints of the pics I take. Every time I try to do this I get an error message that the picture has too low resolution. The camera was set at 12 megapixels and I still cannot order prints. Now it is set at 3 megapixels. Please help! Thanks, Mary
Hi Mary- Your camera is fine.. And you should be able to order prints no problem. The problem has to lie elsewhere. Begin by taking your camera to a walmart, a rite aid, or a staples to make a few prints and see how you do. Then call the co ... Sony Digital Cameras
Tried to down load pictures from my new A630 to my existing Cannon utilities program. The program would not open. I then took the new Solutions disk and installed the programs. /when the installation was complete I tried to down load the pictures again. When I attemted to down load I got an error message the Zb Module had encountered a problem and had to close. I got the same response when I tried to open the Zoom browser. I tried from the shortcut and by going direct to the programs.
SteveJudy, Uninstall all utilities related to the Camera in question (via add/remove programs within control panel), re boot, and install the utility from the disk that came with your new A630 and give it another try.Good luck. ... Digital Cameras
Has always worked fine, til just now. took a photo, went to put onto ebay and opened picture using windows picture and fax viewer. not happy with photo,switched off, removed camera from cradle (link to pc) and tried to take another photo, but when i switched the camera on i had an error message stating 'focus error' and when i tried to switch it off the zoom lens remained extended and will not go back into tne camera. I have read the manual and tried removing and replacing the battery, but this
For your information the computer has nothing to do with the focus error!!!!the error appears as a message due to either of these reasons.\015\012\015\012you have dropped down the cam.remember even a small drop may ca ... Fuji FinePix F410 Digital Camera
Relatively new canon eos 60d. Was taking multiple pictures in a group setting. Received an error that the lens and the camera were not connected well (I receive this from time to time, need to buy a newer lens). Usually, I just turn the camera off and then back on and it works fine. This time, the view through the viewfinder is very dark and it will take no pictures of any kind. Tried everything I know- no luck.
Hi,\015\012What lens exactly are you currently using? Have you tried cleaning the contacts on the lens as well as resetting the camera? ... Canon EOS 60D Digital Camera
When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!
The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera
Camera problems Every time i try to turn on my camera it will sometimes turn off byitself and i cannot zoom in or erase pictures and when i take the picture it will not takeits time to tak the picture it will just take it and always come out blury
The reason the camera may go off by itself is that battery low. Or, if you don't use it for a while, power saver kicks in.If it turns off immediately, you may have problem with a short in power switch (if something was spilled on it). I ... Canon PowerShot SD600 Digital Camera
Format xd card error I bought new Fugifilm xD-Picture card, 1 GB, and putit in camera. Brought up format screen and attempted to format. All I got was "card error!". I thought the problem might be the brand. So, I bought an Olymous xD-Picture card, 1 GB, loaded it into the camera. Attempts to take a picture resulted in "card error!" so I tried to format, with the same result - "card error!'.
Try formatting the card on your pc, connect the card to a card reader, open my computer find the card, right click format, try standard fat first and format. if that doesn't work try Fat 32. ... Olympus Camedia C-350 Digital Camera
ZOOM problem for some reason my camera started going crazy, some pictures didnt come up instead they said "file error" but recently my zoom feature has jus like not worked it goes to 1.3x zoom but thats as far as it goes and the zoom takes forever to go from 1x zoom to 1.1x zoom to 1.2x zoom to 1.3x zoom so anyone got any ideas? im in colorado right now could it be the cold or altitude?? bc its under 10 degrees outside and im at 10000 feet up or could it be something else? i did take like 5 pict
Most likely there is a problem with servo drive for the lens and camera functions. The fix is to replace the complete processor board including the servo drive electronics. After replacement the board must be tested and calibrated. \015\012 ... Sony Cyber-Shot DSC-S500 Digital Camera
Lens error When I turn on Nikon Cool Pix S230, it tries to adjust the lens for a little bit then it says lens error. It is only a few months old. I think what caused the problem was the last time I took a picture there was a strobe light in the background which caused the picture to look funny. Then a few days later when I tried to work the camera I got this problem. thank you!
The strobe light did not cause your problem.\015\012Fixing a Lens Error on a Digital Camera\015\012\015\012Thi ... Nikon COOLPIX S230 Digital Camera
I was working with taran-2005. I paid $20 and got good advice. When I finished gooiing through all his tricks to make my zoom lens come out and my camera stay on I was able to do that. However, after went through his tricks and tried to take a picture I discovered another problem. When I tried gto take a picture the LCD. said no card available. I spent another six bucks to see if I could get an Email answer to that problem. But somebody voided it. So here I am with a camera that does not work.
The camera isn't detecting the memory card, and the internal memory is probably full, so it's giving that message. Do you have a card in it? If not, get one and put it in the memory slot (they will only go one way, so make sure you have it righ ... Digital Cameras
I've got a Fiji S1000 finepix, the camera keeps sending me a 'focus error' or zoom error' that does not permit me too zoon in or out, it also does not permit me to take any shots. When i got it yesterday, The zoom worked, my guess is that a gear inside the mechanisms either broke or are stuck. When I turn the seletor knob, i hear some motor trying to work. What can I do to solve this on my own?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Fuji FinePix S1 Pro Digital Camera
Zoom Error While taking a picture of my daughter at Disneyland, I accidently dropped my camera, while in picture mode. It must have been about a 3 foot fall. It landed on the extended lense causing it to disalign itself. I attempted to push lens back into it's proper alignment. Now that I turn on the camera, I automatically get a "Zoom Error" fault in the LCD screen. Is it possible for me to fix it or what do you suggest? Thank you for your time and efforts..... Sincerely Alex Z.
Lens unit has to come out to see whether the problem can be sorted out without spares going in. But unfortunately you have to go from the back on this model which means disconnecting and removing all 3 pc boards and the LCD screen and then loosening ... Fuji FinePix S7000 Digital Camera
Zoom error Camera wil say zoom error and not allow me to take a picture(black screen) After an hour or so it will be fine. Twice once on vaction and this morning while trying to get some wildlife pictures most recently. It is very frustrating.
It sounds as though your lens is sticking while trying to extend. Check the lens to see if it binds. Also look at the retracted lens and see if the center portion is properly centered or is cocked to one side and out of alignment.Once your came ... Fuji FinePix S2000hd Digital Camera
I have a Canon PowerShot S5 IS, and a few months ago I started getting a lense error whenever I went into phototaking mode. Every once-in-a-while when I went into the "view pictures" mode, the lense would retract itself, but when I tried to take pictures again, the lense would go out and "lense error. restart camera" would appear on the screen. A few weeks ago I finally got my camera fixed at a shop. I got the camera back and used it for about a week, now the same problem is happening. I've
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot S5 IS Digital Camera