Having problems with your Casio EXILIM ZOOM EX-Z60 Digital Camera ?
The lens will not come completely out when I turn on the camera. Then, when I try to turn the camera off the lens will not move in at all unless I push it.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
The lens will not come completely out when I turn on the camera. Then, when I try to turn the camera off the lens will not move in at all unless I push it.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Casio EXILIM ZOOM EX-Z60 Digital Camera
I have a Finepix S7000. This camera has been great for the entire time I have had it. Suddenly a day ago, I turn it on and it pretends to "Boot" up....the display comes on with the "Finepix" graphic...the lens "Moves" into position....the "Green" power light on the right grip side come on, (and stays on)....then, Nothing. When I try to turn it off and restart...nothing. The camera will not even turn "off" unless I open the battery hatch, (I put a fresh set in). Please help...I love this camera.
Hello thomas... remove the new batteries and then use the eraser end of a pencil to clean the battery contacts within the battery compartment of the camera. remove all of the eraser debris. reinsert the new batteries and try it again.\015\012 ... Fuji FinePix S7000 Digital Camera
Hi i have a olympus fe-330 camera- try turning on . the lens come out screen blank ,trying turning off lens dont move giving sound when tryind to push on/off button
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus FE-330 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Lens trouble My lens will not come out entirely on my camera, for when I push the button to turn it on, the lens tries to completaly come out but then quickly retracts back halfway and remains stuck about halfway open. The screen is black and the light flashes red everytime I turn on the camera, along with a noise of something stuck. I have tried using that little button that someone told me was the reset button, along with plugging it in, and charging it. None of this has helped me with fixing
Appears to be a repair issue... lens track may be off ... Olympus FE-280 Digital Camera
The gears seem to be frozen. the lens wont move in or out by self and when turned on screen displays turn cam off the back on? If you get the lens out or push it back in, in wont move back into the other position by itself. it doesnt even make any sounds like its trying to move
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Panasonic Lumix DMC-FX50 Digital Camera
I mistakenly dropped my digital camera a few inches when the lens was out.When i tried putting it off to know if the lens would go back in,it didnt move so i forcefully pushed it back inside.Now, when i try putting it on ,the green light flashes,then goes off and the lens attempts to come out but its like its stuck or something pulls it back inside.from what i noticed the camera cant come on without the lens coming out.pls i really dnt know what to do
You've likely jammed the zoom motor in the lens. You're correct in thinking that the camera can't work without the lens out. With it being physical damage repairs wouldn't be covered under warranty so you either need to pay to have it repaired (if th ... Digital Cameras
Hi there, I dropped my camera and now the lens will not close. When I turn it on it makes a very high pitch sound and you can hear its trying to move the lens, it moves a tiny bit then the error comes up on my camera and turns itself off. Are there any possible fixes I can try myself? I really want my camera over Xmas, so any suggestions would be appreciated. Thank you!
You would need to get it repaired, getting close to the holidays it's tough. The place that a lot of people go for help with these is www.camerasandparts.com They just serv ... Canon PowerShot G9 Digital Camera
Dropped camera Camera dropped while lens was out. Lens was knocked crooked. My son attempted to push the lens back to center it and we heard a piece on the right side click or break. Now the lens wobbles, but retracts. However, the lens comes out halfway between wide and telephoto, have to move it back and forth, or shut off and sometimes it comes out to wide. Pictures are still great. Ask Kodak for help and they wanted me to send it to them and then give me a certificate to take 15% off a new c
Lens won't come out and lens cover won't open. New battery what do you do to make it work? ... Kodak EasyShare CX7430 Digital Camera
I have a Nikon Coolpix L14 and all of a sudden, when I turn it on, the lens moves in and out while making a strange noise until a "Lens Error" message comes on the screen. I tried replacing the batteries, turning it off and on, taking out the memory card, and cleaning the lens. The first time I replaced the batteries, it worked...until the next time I used it and the screen was completely blurred. Then, I had the original problem with the "Lens Error" message. I really don't think it is a conde
Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Nikon Coolpix L14 Digital Camera
The camera lens is stuck open, it will not go back in and will not turn on. it is a kodak c180. we snaped a picture and the lens locked up. when we turned it off the lens stayed open. and it will not come back on. tried cangeing bateries pushing on the lens
Hi,\015\012\015\012This may be down to an internal component failure and in this case the camera will have to go for service repair. However, there are a number of fixes that are known to work that you can try yourself.\015\012 ... Kodak EasyShare C180 Digital Camera
The entire zoom lens will not come out when I turn the camera on. It moves a little, makes a sound, and then my camera says turn off camera off and back on. I tried that several times and it is still not working. The battery is charged. I did go to the beach and wondering if sand got into the camera. I also cannot review my pictures as the message comes up about turning it off. What is the best solution?
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Panasonic Lumix DMC-TZ3 Digital Camera
Sony cyber shot with Carl Zeiss lens, 8.1 megapixels, model # DSC-H7 ...... when camera is turned on, the lens has stopped coming out rendereing the camera inoperable?? You can hear the lens trying to move, and then instruction on screen to "turn power off and on again".. still no results???!!!
This is a common issue if the lens cap is on, I will assume it is not so something is binding the lens. It is probably sand or a misaligned lens. Try grabbing the lens barrel as it extends, you will need to remove the outer barrel to do this. If does ... Digital Cameras
I have a samsung L100 camera, my lens got stuck and the camera would not turn on, I pushed the lens in while turning the power button on, the lens came out and the camera is now functioning, only the pictures are extremely blurry unless zoomed all the way in. Any suggestions?
You've misaligned the lens barrel I think. there's not much you can do to solve this short of a repair, which generally outweighs the price of the camera, due to the insane price of the individual parts. You can try realigning the lens barrel by doin ... Samsung L100 Digital Camera
LENS ERROR my nikon s210 is giving a lens error. I have tried the light tapping, slightly pulling on lens, and many others with no response from the camera.HELP? i got that lens error coming up after i dropped the camera, but i was suprised it did any damage because it lightly hit a soft chair then i caught the camera before it hit the ground, seems extremely fragile to me! the lens was stuck out but then i pushed and wiggeled the lens, turned it off and on and the lens went back in and the lens
You are basically right. Its basically as easy to replace as it costs to repair, unfortunately those are your options. You could inquire as to an estimate to make your decision easier, or locate an independent repair shop as they may be cheaper. The ... Nikon Coolpix S210 Digital Camera
A classic one... so it seems, but I could not find an answer here or elsewhere. My Lumix DMC-FP1 normally can be turned on by either opening the lens cover or by pushing the 'ON' button. It does not any longer recognize the fact that the lens cover IS open. When pushing ON it comes back with message "Please open lense cover", even with cover open. Yes the thing did fall ... I have downloaded service/repair manual but there are no hints on how to fix. Can it be fixed? That is the question.
You will need to read the section which says lens dissassembly. If the lens is not extending when the error message appears, then it is likely that something is preventing it from extending. My money would be on lens gears, which are either dislodged ... Panasonic Lumix DMCFP1 Digital Camera
Used Vivitar 70-200 zoom on my K200 Pentax. Nothing but aggravation since. Right now the 18-55 lens it came with is on but shutter button is stuck in down position and my flash wont pop up using the manual "up" button. When I look thru lens and push button, flashing "F" is the only thing there. Removed lens and button would move enough to "click" but would not come up. Put lens back on and nothing! Newbie in the extreme and ready to go back to my MX !!
The issue here is the manual mechinsm is in defect, Your going ot hate me but there is not much I can do over email but to tell you a local camera shop can take care fo this for cheap. Whats going on is the mechism is jammed most of these are spring ... Pentax K200D Digital Camera with 18-55mm lens
Turn my camra on lens is open and lens error 22 and 14 comes on and it shuts my camera off and the lens is open tried blowing out the lens bagging it and pushing on it nothing
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare C330 Digital Camera
Hi. my problem with my camera is that my niece play with it and she pushed the lens mechanism while the camera is on. now, the lens was stuck and doesn't comes out anymore. when i'm turning on
Force it out like it was forced in. Try to rotate the lens. Remember it has to be off. As soon as the lens is half way out, turn the camara on and the lens will go to its position. If not, while the lens is out turn it left or right until it's back t ... Sony Cyber-shot DSC-W55 Digital Camera
My olypus fe-360 cam's lens wont retract or extend unless the battery is taken out. When the power button is pushed the camera's lens comes out as it should normally, but the screen is blank and it beeps If I take out the battery and put it back in the lens does retract back into the camera. I have not dropped this camera nor have I gotten it wet... what do you think the problem is?
... Olympus FE-360 Digital Camera
My lens is out when the camara is off and when I turn it on the green light come on but the screen is black and the lens doesn't move. I dropped it while the lens was out.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung S1050 Digital Camera
Lens won't come out. Say's ''lens error, restart camera'' on digital display. I think my young son got ahold of the camera and pushed the lens back in instead of turning it off.
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Canon Rebel XT / EOS 350D Digital Camera
My daughter was using the camera and she said the lens was stuck in the extended position so she pushed the lens back in ... Now when I try to turn it on an error comes up saying 'lens error restart camera
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon PowerShot SX100 IS Digital Camera
When I turn my camera on it says "Access" then a message comes up that tells me to "turn the camera off and then on" I have tried this many times and all the camera does is continue to push the lens in and out and then tells me to "turn camera off then on" Problem will not go away. Fully charged battery, took battery and memory card out for a while and re-inserted both and have same problem. [DSC-W55
This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50Otherwise you may be able to find a kit online and do it which would be hard to located ... Sony Cyber-shot DSC-W55 Digital Camera
S220 Coolpix has a lens error problem, turn camera on tries to focus (Lens moves in and out making a weird noise) but comes up with a lens error problem
Did it drop? sounds like the motor is trying to move the lens as you need, but the lens has come out of its tracking. If there is no outside damage and you still have warranty left, you should get it replaced, otherwise it means opening it to place t ... Nikon Coolpix S220 - Aqua Green 2.5" LCD Digital Camera