Having problems with your GE J1455 Digital Camera ?
I dropped my camera on concrete and whenever i turn it on, it says "lens error" and is not working at all. The lens won't even move when i turn it on and off. Any idea on how to fix it?
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Hello, my Samsung ST 550 camera will not turn on and the lens is stuck out and wont move. I have charged it up and when i go to turn it on the light blinks and it beeps but just turns back off again. I have no idea how to fix it and i'm pretty sure the waranty has ran out on it. If you have any idea how to fix it that would be great!! Louise
... Digital Cameras
I dropped my camera on concrete and whenever i turn it on, it says "lens error" and is not working at all. The lens won't even move when i turn it on and off. Any idea on how to fix it?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... GE J1455 Digital Camera
The gears seem to be frozen. the lens wont move in or out by self and when turned on screen displays turn cam off the back on? If you get the lens out or push it back in, in wont move back into the other position by itself. it doesnt even make any sounds like its trying to move
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Panasonic Lumix DMC-FX50 Digital Camera
Zoom broken my camera was on then bed & the zoom was out to normal level. i tripped and fell on it & now the inner bit of the zoom is wedged at an andgle and wont move. i tried turning the camera on to see if it could move it at all itself and the mechanism tries 5 times then gives up and the camera turns off without turning the screen on. Does this sound fixable as i only got it xmas '07 and my dad never took out the insurance. If yes any ideas where I could take it/send it to get it fixed? I l
The impact damaged has jammed you lens assembly. I see these all the time in my shop. If it can be repaired without parts a shop should be able to do it for you for around $75. If it needs a new lens however it will not be worth the cost (the part ... Olympus FE-210 Digital Camera
My camera is in great condition and I'd hate to spend the money to get it fixed. It seems like everything else is working except for the lens...which is a big one! It never reads "ERROR" its just that the lens will not focus. It makes a noise when it is turned on like it is trying to focus. Even when I slightly hold the shutter button it makes a strange noise trying to focus but cannot. Any ideas of what I could do? I have air dusted it, gently pulled and twisted lens, restarted and recharge ba
First of all...stop telling yourself the camera is in great condition...obviously it's not. Now, try these:\012Fixing a Lens E ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera
Lens Error! I dropped my camera on the floor, and now the lens wont open fully or close. The LCD says "lens error,restart camera." But even when I turn the camera off, it still happens. Its a Canon Power Shot A550. I need to find out how to fix my camera without breaking it some more.
Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions? ... Canon PowerShot A550 Digital Camera
Dropped my tz8 wont turn off and lens to move back in, shutters wont close and wont focus, worth fixing it or just replace
Hi,Here is a tip that I wrote about How toget a Digital Camera Lens to work againSteps toRepair a Digital Camera Lens\012heatman101 ... Digital Cameras
My lens to my camera wont close when it is turned off,it doesnt even move when it is on. The screen just tells me to turn it off and on again, but that hasn't worked. Please help!!
If the lens on the camera is stuck out, \015\012look to see if it's a little crooked. If it is, try to gently \015\012straighten it. If it still won't retract, try to gently push it in as \015\012you turn the power on. ... Panasonic Lumix DMC-FS3 Digital Camera
Broken zoom my camera was on so the zoom was out and i tripped and landed on it. now the inner part of the zoom is sat at an angle, wont move in or out & when i turn it on you can hear it attempt to push it out fully 5 times while the orange light flashes and then it gives up and turns off without the screen starting up. Does it sound fixable or is it time for a new camera? I only got it last xmas. Any idea where the best place to take it for fixing is? I'm based in Milton Keynes
You may want to call Olympus Customer Service to discuss their repair policy and procedures. They will have suggestion as far as repair goes or give you a local place to take it for service. Their telephone number is 800-622-6372 option 2 and then ... Olympus FE-210 Digital Camera
When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!
The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera
My camera lens just sticks out it wont go back inside even if i turn it off. but, it makes this weird noise and it moves sideways a little like something is stuck. HELP!!
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras ... Olympus Stylus 710 Digital Camera
My lens is stuck partway open and it tries to open and close when i turn it on but wont move. How can i fix it? Its never been dropped and only been used about 4 or 5 times in the 9 months since i have had it
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sanyo VPC-S880 Digital Camera
I have a polaroid i737 and the lens is stuck out and it wont turn on, any ideas how to fix this?
The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the l ... Polaroid i737 Digital Camera
'Zoom Error' Hi, I recently bought a Fuji FinePix s3000 Digital Camera. It took amazing pictures the first month or so, but recently I turned the camera on to find 'Zoom Error' across the LCD screen. I am unable to take pictures, and the lens wont Retract. I was hoping there would be a simple solution to this problem rather than a costly repair, seeing as how it was a very nice camera. Any Idea how to fix it?
Oh boy you are not going to like this but this is a problem that all fuji finepix s3000 will have I fixed it myself but only with a ton of patience and knowing what I was doingthe problem is that there is a gear in the lens motor as ... Fuji FinePix S3000 Digital Camera
I have sony cybershot dsp 200, and have been using it everyday for 6 months as I'm on a trip.Then yesterday out of the blue the lens sticks in the out position and will not retract I get a message saying turn off and on again but no joy with that.It just moves in and out slightly as if trying to focus makes a buzzing noise then just wont retract.any ideas
Possible bad lens look to alamocamera.com for repair ... Sony Digital Cameras
Hello, I have a Canon powershot SX100 IS, and everytime i turn it on it beeps and says on the screen "lens error, restart camera". I have tried tapping it, shaking it a bit. turning on and off. Put in new batteries, taking memory card in and out. Turning it on at different angles. Connecting to the computer. But nothing is working, it wont even let me look at the photos when i press the play button, and that doesnt even require opening the lens! please help! thankyou.
Try these procedures. ... Canon PowerShot SX100 IS Digital Camera
Hi The lens cover on my Olympus mju 770sw wont open when I turn it on. I can still view all my pictures and see everything on the screen and if I hold the lens cover open I can see everything and even take pictures but it wont open on its own, although it does close on its own when I turn it off. Please help!
... Olympus Stylus 770 SW Digital Camera
Hi there, I dropped my camera and now the lens will not close. When I turn it on it makes a very high pitch sound and you can hear its trying to move the lens, it moves a tiny bit then the error comes up on my camera and turns itself off. Are there any possible fixes I can try myself? I really want my camera over Xmas, so any suggestions would be appreciated. Thank you!
You would need to get it repaired, getting close to the holidays it's tough. The place that a lot of people go for help with these is www.camerasandparts.com They just serv ... Canon PowerShot G9 Digital Camera
Camera lens is stuck out and wont retract. Camera will not turn on. It will charge but even though it seems to be fully charged it still wont retract the lens and turn on.
Your camera has a lens error ... Kodak EasyShare M1033 Digital Camera
Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!
I agree that the camera needs to be sent back when this happens. I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea). Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera
Lens Error I have a Nikon Coolpix S210 too. And when i turn it on the lens won't even open and it makes the same weird noise like its trying to open but somethings stopping it from opening, I CAN"T STAND broken electronics! because i can never fix them. i tried taking out the battery and memory card too. i even waited a few days just for it to take a break and maybe fix itself but nadaa! it sucks idk i guess the next thing to do is to take it apart somehow??? fml.
Try the procedures in this tip. ... Nikon Coolpix S210 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Lens not working and it wont turn on
I'm not exactly sure how to help you. But can you tell me:\015\0121. How old is the camera?\015\0122. How long have you used it?\015\0123. When was the last time you used it?\015\0124. Was it working then? w/ problems or w/ou ... Fuji FinePix S3100 Digital Camera
My Nikon coolpix S10 camera was dropped and now the screen only says "lens error". If it is not touched the function returns to normal (has done so twice), but now the screen only say that one message and you can't turn it off or do anything). When it was turned off again and then turned on after a series of clicking noise the screen only said "lens error" and does not allow any other options(even turning off). Any helpful ideas would be apprecited. Thank you!
Hi,try this out it worked for most of them who had a similar problem like urs:Gently tap it twice at the end of the camera to ur plam and it will work again.just tap it very lightly against the bottom of the camera holdi ... Digital Cameras
Camera wont turn on&lens wont move
Folks,\015\012\015\012Try to assist the machine mechanism. Turn the lenses (force is no necessary) when turning on or off. This should unlock the mechanism.\015\012Good luck! ... Pentax Optio E40 Digital Camera