Having problems with your Samsung Digimax S730 Digital Camera ?
My camera will not turn on even with new batteries. the lens is stuck out.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
It completely quit working even though I have tried all the troubleshooting that has been recommended. The lens is stuck in out position and will not turn on even with new batteries installed. I have only owned this camera for 2 years and really liked it but am disappointed that it has quit working.
Hi, today i spoke with the repair person of Samsung service center. For your problem of the camera lens not working, he informed me that the small DC motor which is responsible for the lens to work has to be lubricated ... Samsung Digimax S500 Digital Camera
Batteries are fully charged. I can turn my camera on and look through my pictures, go through all the menus, etc., but as soon as I hit the button to take a picture, the camera just shuts off. I can immediately turn the camera back on, but it makes a strange clicking sound before it turns on. My lens is stuck out because even if I turn the camera on and turn it right back off manually, the lens does not retract. The camera was purchased in winter of '08 and I've had no problems whatsoever with i
Possible that the shutter or the focus mechanism is faulty and will need to be opened. Only if you are competent must you attempt to remove the camera as the mechansim and circuit will be delicate which needs experience. Ohter wise the best option is ... Digital Cameras
My camera will not turn on even with new batteries. the lens is stuck out.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung Digimax S730 Digital Camera
Lens stuck I have had this problem twice with this camera, the first time I exchanged the camera for a new one. The second time the batteries went dead and the lens was out. It won't turn on and makes this beeping noise when I do try to turn it on. I tried changing out the batteries, but nothing seems to help.
Here is how I fixed this problem. I grasped the lens around the base (larger part) like you would if you were going take off a beer bottle cap. Very gently while sliding my thumb and index finger around the lens, I rocked it back and fort ... Polaroid I533P Digital Camera
My camera lens is stuck. I turned it on, it ran out of battery, it turned off, the lens stayed open, put new batteries in (positively the right way), turned on, blank screen, lens won't shut.
Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Samsung Digimax S500 Digital Camera
Turn the camera on and it just shuts off everytime you turn it on the lens extends the screen flashes then turns right back off I have new batteries the lens is not stuck. I will never buy anther kodak camera again this camera has given me nothing but problems
... Digital Cameras
Digital camera I have a digital camera (Pentax Optio A10) and just recently the camera stop working. Every time I turn on the power button, the lens zoom out and a few seconds later the camera will turn off, and the lens will come back in. I bought a new battery thinking it help, but it still does the same thing. The camera is not even 2 years old yet and I paid over $300 for it. HELP?!?!
I had almost similar problems with my A10 from day one. The camera shuts down before the battery is depleted, most of the time while I was operating the zoomlens. I bought a new battery, but that didn't solve it. Later I decided to take it apart as a ... Pentax Optio A10 Digital Camera
I was using the camera when the lens became stuck out even with new batteries, it has now managed to go back in but the lens wobbles a lot and the lens doesnt close at the front, i think i need to take it in to be fixed but im worried it will cost more than a new camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EasyShare C360 Digital Camera
Hello, I have a Canon powershot SX100 IS, and everytime i turn it on it beeps and says on the screen "lens error, restart camera". I have tried tapping it, shaking it a bit. turning on and off. Put in new batteries, taking memory card in and out. Turning it on at different angles. Connecting to the computer. But nothing is working, it wont even let me look at the photos when i press the play button, and that doesnt even require opening the lens! please help! thankyou.
Try these procedures. ... Canon PowerShot SX100 IS Digital Camera
My camera was working perfect and then i turned it on to look at pictures and it turned on for a split second and then shut off, my lens is stuck out now and it wont turn back on, i even bought another battery to see if that would help and both batteries are fully charged the green light comes on and NOTHING happens. HELP!!!! I am going on vacation in a month and i need a camera!
Hi,I am Sorry to hear regarding the Problem.This is a ' Lens \015\012Problem ' which is Quite Common on \015\012these Models.It is not worth to get it Repaired, as the Cost of \015\012repair would be quite high as compared to ... Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera
My samsung s760 doesn't turn on and the lens had stuck, I bought new batteries to make sure that my camera will e fixed but it doesn't work..what will I do?
... Samsung S760 Digital Camera
Sanyo vpc-503 camera is okay after shooting 2 pictures..then I turned it off..when i turned on the camera again to shoot another one the lens dont extend and suddenly the power shut down..I put new batteries problem still the same seems the lens is stuck --don't know what happen
Use rechargeable batteries and make sure that they are charged up all the way...for some reason digital cameras don't take to regular batteries. they need a high charge battery. my camera did the same thing and it turned out to be low battery. ... Sanyo VPC-S500 Digital Camera
My camera keeps turning off when i try to take a picture even when i put new batterys in their ans the lens wont shut unless i take the batterys out and put them back in and turn the camera off some one please help me i have an olympus fe-310
Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Olympus FE-190 Digital Camera
My Kodak Z950's Lens is stuck out and when I attempt to turn it on it the light on top will flash and the camera will attempt to turn on for a few seconds then turn off. It is not the battery as the camera does this even when plugged into my computer.
HelloThe problem is that the lens has become stuck in the barrel\015\012 after dropping it, or it being hit. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a professional. ... Kodak EasyShare Z950 Digital Camera
I have a ge A TWELVE HUNDRED THIRTY camera. The lens got stuck open and I gently closed it because it was not turning on despite the fact that I put new batterys in it. Once closed it still doesn't open. Is there a way to reset the camera to make it turn on or is there a way of turning it on?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... General Electric A1230 Digital Camera
New batteries just put in. camera turns to black screen after i take a picture, even with memory card in. screen turns black, camera appears to be turned off, but lens does not retract.
It may be something more serious, or your new batteries may be defective, but the problem you describe is\015\012frequently due to corrosion on the battery contacts inside the camera. \015\012Remove the batteries and wipe the camera contacts firmly w ... Kodak EasyShare CX6445 Digital Camera
When I turn on my camera, the lens does not extend, even after putting in new batteries. The camera is about 3 years old, and hasn't been used in the past year. Before, it worked fine, but now the shutter won't even open.
Try the procedures in this tip. ... Fuji FinePix A360 Digital Camera
Jammed camera The lens on my Digimax S800 Samsung camera is stuck in the open position and when I put new batteries in it and tried to turn it on it beeped three times then shut off with the lens still in the open position. What's up with that? Will I need to send it in to the manufacturer? [email protected]
A temporary fix to power up is to press the menu and power button at\015\012the same time. When the lens is extended and it beeps, on my camera ,\015\012the lens is *stuck* Give it a gentle tug , then try the power button\015\012again ... Samsung Digimax S800 Digital Camera
The lens on my Olympus m760 camera is stuck in its out position. Even When i turn my camera off or take the battery out, the lens stays fully zoomed out and makes a funny noise like its tyring to retract. Please help.
This is probably caused due to a fall or so.. try to technically have a 360 look at the sides of the lens were at one instant u will notice a slight droop.. now u have to carefully push the lens in carefully with **** like motion for which a click no ... Olympus Digital Cameras
Zoom lens cannot go in. camera cannot be turn on with new battery. after turning on the camera, the lens comes out. however, the camera does not turn on. after changing new battery, nothing happens after pressing on/off button.
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Casio QV-R51 Digital Camera
I turn the camera on(new battery) & it automatically shuts off itself. Camera only a few months old. Now it won't go on at all. Also, zoom lens did not set itself back into camera, it's stuck in th "out" position.
Open battery door and shut it again, without removing the batteries.\015\012If this doesn't help to reset, change the batteries. Make sure they're lithium. If this still doesn't help, I'm out of ideas. Sorry! ... Kodak EASYSHARE Z1085 IS Digital Camera
My camera is fully charged. I even put in a new battery, and I have a problem when I turn the camera on. It will come on- green light will flash- lens will pop out- but than it retracts immediately and the camera shuts down- how can I remerdy this ? - what could be the problem ? Please help
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EasyShare M863 Digital Camera
Hi, I have a Sony Cybershot 3MP camera. it has been working fine for just over a year. However, when i try to turn it on it says he battery is low and then switches off. Or it will work for about to minutes before blinking out without even closing the aperture and zoom lens. I have tried charging the existing batteries and i've bought new ones and madesure they a fully charged. I get the same problem... Can anyone help me, or can you tell me what's wrong with it???
Check the contacts and clean them if necessary. If that does not help, try a different BRAND of batteries and see if the issue persists. If it does, it could be a problem with the power board, which calls for servicing.. ... Digital Cameras
My Samsung Camera won't turn on and the lens is stuck out it won't go bacck in I've tried changing to alkaline batteries and the new pix batteries but can't get any response what's going on? WHat do I do?
Due to the tight tolerances inside the lense mechanism - small bits of sand or lint may become trapped in the mechanics.\015\012\015\012It is advised to take the camera to a camera repair shop and have it disassembled and cleaned.\0 ... Samsung Digimax S730 Digital Camera
Samsung S730 My Samsung Camera won't turn on and the lens is stuck out it won't go bacck in I've tried changing to alkaline batteries and the new pix batteries but can't get any response what's going on? WHat do I do?
HOW DO I TRANFER PICS FROM THE CAMARA TO MY COMPTER ... Samsung Digimax S730 Digital Camera