Having problems with your Samsung PL 70 SL720 Digital Camera ?
My samsung PL70 camera's lens is stuck and it won't turn on.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
I Turned on my samsung l730 camera and the lens got stuck and the screen just went black and the lens wont retreat and the only way i can turn the camera off is to take the battery out
What i did was i took off the front cover of it, turned it on while twisting the lens, and it came free. i used a screwdriver from a tech deck :) ... Samsung Digimax L730 Digital Camera
My samsung TL220 camera's lens got stuck and wont retract and everytime i try turning on the camera it shuts off immediately. Please help on how to retract the lens and gt my camera to work again.. thank you
... Samsung DualView TL220 Digital Camera
Hello i have a samsung camera, and the lens has been stuck out and wont go back in, and the whole camera wont turn on just the light flases once the power button is held down..
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung S860 Digital Camera
Hello, my Samsung ST 550 camera will not turn on and the lens is stuck out and wont move. I have charged it up and when i go to turn it on the light blinks and it beeps but just turns back off again. I have no idea how to fix it and i'm pretty sure the waranty has ran out on it. If you have any idea how to fix it that would be great!! Louise
... Digital Cameras
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Nv10 camera lens stuck wont turn on - Samsung NV10 Digital Camera
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Samsung NV10 Digital Camera
The lens is open and is stuck (stuck on highest level zoom) and so the camera wont turn on. The lens wont close so the camera cant turn on
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus Stylus 7010 Digital Camera
Lens error when i go to turn on my camera it says "lens error" on the screen and wont turn on Lens is 'stuck' open. I get a 'lens error' and a grinding sound...then the camera turns itself off
Wheni go to turn on my camera it says"lens error"on the screen and wont turn on lens is "stuck"open. ... Nikon COOLPIX L3 Digital Camera
Camera dropped and lens is stuck one day i tried to make a video on my camera but then it fell and now the lense is stuck and when i turn it on it wont come out and when i turn it off it wont close
This may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps. ... Samsung S630 Digital Camera
My samsung PL70 camera's lens is stuck and it won't turn on.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung PL 70 SL720 Digital Camera
Camera lens is stuck out and wont retract. Camera will not turn on. It will charge but even though it seems to be fully charged it still wont retract the lens and turn on.
Your camera has a lens error ... Kodak EasyShare M1033 Digital Camera
HELP ME my Lumix DMC-FX8 lens wont go back into the camera and will only allow me to preview my pictures ...Please I am in Hawaii right now and the lens is stuck out and wont go in and it says Turn off and turn on camera again ....PLEASE Please someone help me
I read the previous answer, as I have exactly the same problem. So I decided the camera was dead. Having done this I resetted it via the menu - settings - reset. Then I turned it off and smashed it really hard against a flat surface three or four tim ... Panasonic Lumix DMC-FX8 Digital Camera
Headache my camera is samsung s760, the lens suddenly got my camera is samsung s760, the lens suddenly got stuck when i was about to turn it off. it emits a strange sound when i attempt to turn it off/on for several times and the image now on the lcd is blurred. i haven't dropped it, so what's the prob? we just bought it less than six months ago.
Since you purchased it fairly recently it is probably still under warranty. Contact Samsung. Camera instruction book probably has contact information or try their website. ... Kodak EasyShare M853 Digital Camera
I have a samsung NV-10 digital camera. Recently the lens that pops out when you turn the camera on, is not stuck in the open, expanded position. Now when I turn the camera on, it beeps 4 times then turns off, with the lens expanded. Any idea how this can be fixed?
... Samsung Digital Cameras
I have a samsung L100 camera, my lens got stuck and the camera would not turn on, I pushed the lens in while turning the power button on, the lens came out and the camera is now functioning, only the pictures are extremely blurry unless zoomed all the way in. Any suggestions?
You've misaligned the lens barrel I think. there's not much you can do to solve this short of a repair, which generally outweighs the price of the camera, due to the insane price of the individual parts. You can try realigning the lens barrel by doin ... Samsung L100 Digital Camera
My lens on my kodak easyshare m580 digital camera is stuck open and as extended as it could be. i've dropped it and that's what made it do this. i cant turn my camera on or off but when it gets turned on the inside of the camera makes a rough noise and the lens wont go back inside.
... HP Photosmart MZ67 Digital Camera
My samsung nv24hd has had its lens stuck open, so I got it to closed carefully. Now whenever I try to turn on my camera, the lens will not open. The screen says samsung, and it freezes. I am able to see the pictures and videos on my camera, but I can't take pictures. It either beeps 3 times, or it freezes with the samsung logo on the screen. Is there anything I can do?
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Digital Cameras
My daughter dropped my camera face down while the lens was extended than it was stuck while the lens was out than my boyfriend tried to push it back in and it when in and now the lens is stuck in, the camera wont turn on, nothing on the screen what to do..?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras
Please help the camera i have is a samsung s500 and it dosen't want to turn on right now. when it worked, i turn it off and the lens didn't close right.that's what caused it to no turn on. i used to make it work by pushing the lens in. but then it did the samething. but now the lens are stuck. and won't turn on.what should i do
Hi!In issues like this it helps to have the camera on my workbench where I can test its bits but from your description the problem is likely the servo motor that moves the lens in and out.When the motor starts to go bad you ca ... Samsung Digimax S500 Digital Camera
Camera lens stuck out and wont turn on
I purchased my Canon SD 1000 a couple months ago and as soon as I owned it one month I had lens problems. Stuck shut stuck open and now its still stuck open. I take care of my camera and carry it in a case all the time. This is my second rodeo and th ... Nikon COOLPIX L2 Digital Camera
Stuck Lens I dropped my camera and the lens is now stuck, it will still take pictures but they are blurry. Is this fixable? It will zoom in slightly but turns off when I get to a certain point and is still blurry when zoomed. I've had it just over a year. It is a Samsung ES55 Digital Camera 10.2 Mega Pixel
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Samsung Digital Cameras
My cameras lens wont come out, its stuck. when i turn it on.. it makes noises, & tries to come out, but wont extend.after like 10 seconds of it making noises, it saays lens error. i have a NIKON COOLPIX S202. please get back to me, i have a trip in a couple days & need to know if my camera will be in use. thank you!
Hi, ... Nikon COOLPIX L3 Digital Camera
Lens stuck i was using my camera when the batttery ran out the lens is now stuck out and wont go back in also i cant turn the camera on
... Casio QV-R51 Digital Camera
Hello...my samsung nv10s lens is stuck half way out and bleeps when i try to turn it on...it wont take pictures but i can look threw pictures that were taken before it broke...i have read it might be the battery?...i sent it back to samsung when it was under warrenty...then after it expired a couple of month later the lens got stuck again! What can i do?
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Samsung NV10 Digital Camera
I have a samsung L200 digital camera. It was working fine until my 2 year old little girl decided she needed to play with it. Not sure if she done something or not but now the camera will not work. When I try to turn it on the power button lights up but that is all that happens. The screen does not come on or anything else. Also the lens seems to be stuck and will not go back in. And I also just noticed that the power button will only turn the camera on but will not turn it off. I was trying to
Sounds like she may have dropped it and caused a lens problem. I don't know how much damage you've done so far in attempting to disassemble it but, if you can, put everything back and try the following:\012\012 ... Samsung L200 Digital Camera