Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?
I dropped my camera and now the lens won't go all the way back in and it won't let me take pictures. Is there anything I can do??
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
After the second or third picture that I take the camera freezes up and the "red busy" light continuously flashes. and will not let you do anything or let you push any buttons. The only way to get out of it is to take the battery out of the camera and put it back in. After doing so none of the pictures that I just took show up. What do I DO?!
Take the battery out put it bak in repeat this a few times and waahalla!!! ... Olympus Stylus 760 Digital Camera
MY CAMERA LENS IS STUCK AND WILL NOT ALLOW IT TO ZOOM IN OR OUT AND TAKE PICTURES. IS THERE ANY WAY OF TAKING IT APART AND BEING ABLE TO FIX IT. IT ALSO LOOKS LIKE THE LENS MAY HAVE GONE IN CROOKEDIT ALLOWS IT TO TURN ON JUST TO LET ME LOOK AT RECENT PICTURES, BUT WONT STAY ON TO LET ME TAKE ANY PICTURES IT TURNS OFF.
Hi,You can open the camera, but it was not advisable for you to take it off cause of the tiny parts inside that can result of much more damaged on the unit. It is better to take the unit to the service center for thorough check and repair ... Sony Cyber-shot DSC-S700 Digital Camera
Well when i take a picture, it takes it. but when i try and take another picture, it just beeps three time. and then i tried to turn it off, and it wont do that either. it just says "please wait for your camera to finish recording" but im not recording anything. and i waited for a bit to see what happened. and all it says not is "system error" in red. the only way to turn it off is to take the battery out. i tried to reset it. but nothing is working...
Sounds like you have a bad camera,try to take it back to the store you got it from and tell them what is going on,be careful thou as people are getting stupid nowadays. ... Digital Cameras
I have a digital camera and the model is C1033 , i put a san disc drive card in with a memory card in the san disc and on christmas day it worked fine, a few days later i couldnt take a picture and it says WRITE PROTECT, also it wont let me delete anything because it says WRITE PROTECT when i click delete or try to take a picture, what is causing this?
Sound like the card is corrupted. Take it out and try in a card reader, search for image recovery software if you can't read the card properly. When you've finished trying to get the images off the card format the card and retry in the camera. ... GE C1033 Digital Camera
My ex Z1000 wont take pictures. i turn the camera on the lens goes in and out some times it looks like its going to let me take a picture and then the lens closes back into the camera and the screen goes black. It looks like the cameras off but I push the play button on top and it lets me view pictures. I don't think its the lens because the lens seems to open and close fine. Ive only used this camera 3 times and it has been stored safely so Im not sure what happened. It will only let me get int
Your camera problem has the problem chance. Fisrt you should try with full charge battery. sometime weak battery cause also. Second main pcb does not resetting every time after taking picture.\012I hope you luck! \012Would you give more detail pr ... Digital Cameras
My camera wont take pictures. It will only turn on to let me view the pictures in the memory card. When I press the power on button, the lens comes out just barely, not all the way.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon PowerShot SD750 / IXUS 75 Digital Camera
My easyshare camera won't format my SD card, but says format card, its says continue to I do, and stops formatting instantly, but wont let me take any pictures or anything till its formatted. My computer won't do anything, since theres nothing on it, its brand new.
To format the card in the computer card reader would be a way to see if the card can be formatted. Make sure the little switch is up or in the position to format or write to the card.If the card can be formatted in a card rea ... Kodak EasyShare CX7530 Digital Camera
I have a sony cyber shot 6.0 mega pixels. Dsc-S600 camera. when i press the power button it lights up and the lens half comes out, but wont let me take pictures. When i press the power button to turn the camera off it doesn't do anything. I have changed the batteries but still does the same. How much will it cost to get fixed?
ACCESS ... Sony Cyber-shot DSC-S600 Digital Camera
Last year I bought my mom a digital camera for christmas. It worked great for about 2-3 months. Since then it is speratic, it will turn on let you take a couple of pictures then shuts down all by itsels. If you put freshly charged batteries in the camera it will let you take 4-5 pictures tells you low batteries then shuts down. Is there any way we can return the camera to the company and receive some credit to purchase a new one for my mom? The other question is could we get it fixed?
Hi! Most digital cameras require outrageous amounts of power to work properly. Be sure to use only high quality, hi power ni-mh rechargeable batteries. Check for Sanyo Eneloop or Duracell. Sometimes we think the camera is broken, but in most cases is ... HP Digital Cameras
Canon SD600 I used my camera to take pictures of fireworks and I noticed that afterwards, all the photos I was taking outside in daylight were turning white. If I take pictures in the dark, they turn out perfect, and low light pictures are fairly normal except anywhere where there is a light source (lamp, window, etc) the color is streaky and orange. This particular camera has no way to adjust the aperture settings and I am considering taking it to a shop to have it looked at. Is there anything
It sounds like you may be in a low light mode. Put the camera in record mode, and then press the set button (in the middle of the up down left right keys). You probably want the camera to be in automatic mode (or A). If this doesn't solve the prob ... Canon PowerShot SD600 Digital Camera
My camera has brand new rechargeable batteries in it and it says charge batteries.. Then it wont' turn on or do anything and i know the batteries are charged up.. This is happening all the time. sometimes is will let me take 1 or 2 pictures. then i turn it off and will say charge batteries...
I had been having this problem for quite some time on my A1100 IS. It was incredibly frustrating! No matter how many times I changed the batteries I kept running into the same problem over and over.Somewhere I had read something about going into ... Canon PowerShot S2 IS Digital Camera
My D90 sometimes has an err message and also a CHA in the the ISO mode. Also there is a green LED on the back of the camera that stays on. The only way to get all this cleared is a battery pull. When this happens it wont take a picture, you cant access the menu or anything.
CHA indicates a problem with the SD card. ERR indicates a camera malfunction. Try reformatting the card which may clear the problem or try a different card. The card may be creating the ERR message. On page 259 of the D-90 users manual, Nikon says th ... Nikon D90 Digital Camera with 18-105mm lens
I dropped my camera and now the lens won't go all the way back in and it won't let me take pictures. Is there anything I can do??
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cyber-shot DSC-W55 Digital Camera
My camera won't let me take any pictures or look at them. Everytime I turn it on it says memory card error, card locked. i've tried moving the locked switch on the side of the card up and down but that hasn't done anything. and i know it isnt my camera because i put an old memory card in it and it read that memory card just fine. I have pictures on there that i dont want to lose and i tried putting them on my computer but it says i didnt take any pictures..I know i did though because i used it t
It sounds like your media is malfunctioning (controller issue).Our company, LC Technology, is the only Sandisk-appro ... Fuji FinePix A350 Digital Camera
My camera is showing protected card in the face and wont let me take pics. I took the card out to download pics on my computer by inserting the card and once i put it back into the camera this protected card message came on and wont let me do anything with the camera now
The\015\012normal answer to this problem is to start talking about the 'lock'\015\012slider on the side of the memory card. However, your problem must be\015\012different because your camera uses the xD-Picture card... and it has no\015\012such ... Fuji Finepix Z20fd Digital Camera
Format problem I have had my camera for about a year now and the other day I had put my memory card into my laptop (lost usb cord so I just take the memory card out of my camera and plug it into my laptop). Upon doing that it told me I needed to format my disk and I said no, so then I take out the memory card and I put it back into my camera and my camera tells me I have to format my disk, so reluctantly I did. Well now it will let me take about three pictures then it will freeze and wont do any
The first thing you should do is get a new USB lead.\015\012\015\012while your waiting for your new lead:\015\0121)find out if your laptop crashes with that card, or with any cards/devices.\015\012\015\0122)try putting t ... Olympus FE-190 Digital Camera
I have a sony cybershot DSC-W210 and just recently the flash wont work when its on any mode to take a picture it has the flash symbol on the screen flashing and the code E:91:01 underneath also flashing its takin pictures as normal just without the flash it wont let me change the settings of the flash at all. Apart from this the camera lens shutter seems to be sticking when i turn on the camera it doesnt always open i have tried cleaning the lens but it doesnt seem to make any difference!
I have a sony cybershot DSC-W210 and just recently the flash wont work when its on any mode to take a picture it has the flash symbol on the screen flashing and the code E:91:01 underneath also flashing its takin pictures as normal just without the f ... Sony Cyber-shot DSC-W70 Digital Camera
My Canon A2200 has a white screen when I turn it on and stays that way can't see what I am taking a picture of or any menu items . It still takes pictures but cannot view them on the camera and don't really know what I am taking pictures of. Is there anything I can do to correct this. I have chrged the battery fully taken out the memory card and battery and still nothing.
... Canon Powershot A2200 14.1mp Digital Camera red
The Monitor on my Nikon D80 does not show any image when I try to take a picture - The viewfinder is ok and the camera takes a picture ok and displays it for about 4 seconds on the monitor after taking it. I can view the Menu's and can View existing pictures ok via the monitor. Is there a way to switch the monitor off or on, tried the menus but cant see anything obvious.
You can switch it off so as not to show the picture after you take one.You cannot use the monitor to show images as you're taking them. The D80 does not have a Live View capability. ... Nikon Digital Cameras
FinePix A345 When i switch on my camera it keeps going to - Quality 4Mf 368 Frames and won't let me do anything, cant take a picture. It will also only let me view the most recent picture taken, won't let me go through the pictures that are on the memory card.
Get the images off the card.\015\012Plug to your computer and download them.\015\012Then reformat the card in the Camera.\015\012If your computer is a Windows ME/2000/XP/Vista you will not need any extra software to do this.\015\012Windows can do it ... Fuji FinePix A345 Digital Camera
Camera freezing I turn my camera on and it sometimes freezes straight away, sometimes it lets me take a few pictures then will freeze. To resolve issue i have to remove the batteries then put then back in and turn the camera on again. I dont loose my pictures from my memory card. When i turn camera on it is freezing straight away, cant do anything with it. can anyone help?
TRY RESETTING THE CAMERA ... Fuji FinePix S7000 Digital Camera
Memory card when i put my memory card in my camera it wont let me take pictures or delete any it just says "card protected", but when i take my card out it will take pictures
From your description it sounds like your card is full. Are you able to download to your computer? If you are able to do that then try deleting individual photos on the card using the Computer to do so. If you can achieve that then try to Re-format t ... Digital Cameras
I was taking pictures with my digital camera and all of a sudden the lcd screen said memory card not readable, need to format card. i selected cancel. the card is full of pictures from a recent vacation. how can i get these pictures off the card. my camera will not let me do anything. i can't even get to the menu. this message is the only thing that will appear. please help!!
Probably you card is damaged. \015\012\015\012Try remove the card from camera and use any memory card reader to transfer the images to your PC. Then formate the card and insert it to the camera. ... Kodak EasyShare ZD8612 Digital Camera
Help you can turn the camera on and it shows all the pictures that i took when it worked but when you try to turn it and try to take pictures it wont let you take pictures
Could the memory possibly be full? Try transferring the pictures off of the camera, and then see what happens.Good luck,Lee ... Sony Cyber-Shot DSC-T1 Digital Camera
Card locked My camera says card locked, unable to take pictures. I had prints made yesterday as usual and today it wont let me take a picture.
The card usually has a slide lock on its face, which you can switch to a lock position. This protects the images from being deleted. You may have inadvertently hit that switch. Pop the card out and take a look and see if you see it there. If so, ... Canon PowerShot SD600 Digital Camera